Community Care Quality Advisor

☞ Salvation Army

View: 101

Update day: 11-06-2024

Location: Blackburn North West

Category: Quality Assurance / Quality Control

Industry: Nonprofit Organization Management Retail Hospital & Health Care

Position: Associate

Job type: Full-time

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Job content

Start your career with The Salvation Army today!

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

About Us

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

About The Role

In this national role as the Community Care Quality Advisor, you will join the innovative and future focused ‘Care Quality and Compliance Team’ at The Salvation Army Aged Care. This is a permanent full-time position and may be based at either of our offices in Melbourne or Sydney.
  • Work in our Territorial Headquarters in Redfern (Syd) or Blackburn (Melb)
  • Join one of the most loved charities in Australia
  • Be the driver of positive change in aged care
  • Market competitive remuneration
  • Access to generous not for profit salary packaging
In this key role asCommunity Care Quality Advisor you will support our Community Care operations to meet compliance requirements and implement & maintain the required supporting systems and processes.

While this role will work closely with the General Manager Community Care (Melbourne based) in identifying priorities and developing action plans, you will report to and be supported by the Manager Compliance and Care Assurance of the Care Quality and Compliance team (Sydney based). You may be involved in other related quality activities as per the requirements of the Organisation. Travelto the our service hubs in QLD, VIC, TAS, NSW, ACT will be required.

Role Responsibilities

Key objectives of the position include supporting Community Care in:
  • Peer review; (pre-accreditation) review and preparation
  • Coordination of Aged Care Quality and Safety Commission re-accreditation applications
  • Support the drafting of submissions and responses to the ACQSC or other regulatory parties
  • Monitoring auditing and benchmarking systems and processes and assisting with trending and analysis of data and undertaking audits (supported by the Manager Clinical Systems and Data Analytics)
  • Supporting the development of plans for continuous improvement and working with service managers to meet defined objectives
  • Support the Community Care team in compliance rectification work as a result of both internal and external performance review
  • Support the implementation of new policies, procedures and work instructions in partnership with the GM Community Care and the various teams
  • Induction support for new service/program managers in TSA quality framework and systems and quality expectations
  • Provide clinical advice and support as required
About You
  • Understanding of and commitment to the mission and values of The Salvation Army
  • Registration as an Enrolled or Registered Nurse without restrictions in accordance with AHPRA requirements
  • Essential: 3 + years’ management experience working in the Community and Home Care environment
  • Experience in quality, compliance, auditing and continuous improvement highly desirable
  • Demonstrated high levels of computer competence and comprehensive report writing capability
  • Demonstrated ability to influence and work cooperatively to foster positive change, providing support and leadership
  • Experience in disability/aged care desirable
  • Ability to develop strong relationships and manage multiple key stakeholders
  • A demonstrable empathy for the customer
  • Current Australian Drivers’ Licence
  • National NDIS worker screening check
  • Ability to travel inter/intrastate
Benefits

Benefits of working for The Salvation Army (TSA) Aged Care include:
  • Access to not-for-profit salary packaging, meals and entertainment benefits
  • Market competitive remuneration
  • Paid parental leave
  • Flexible work arrangements supporting you to achieve work-life balance
  • Access to financial, retail and lifestyle discounts and benefits
  • Learning and development opportunities to support you in your role
  • Employee assistance program
  • Opportunities for career development
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
If this sounds like you and you would like to try something new, please click on the ’Apply’ button to be taken to our online application process. Feel free to send your enquiry to Rad agedcarerecruitment@salvationarmy.org.au to request the PD or to arrange a confidential discussion.

Applications will be reviewed upon receipt and accepted until the position is filled.

Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines for Aged Care Providers.

About Us

The Salvation Army Aged Care Community Care team provides Commonwealth funded in-home care, along with community and NDIS support. A range of services and supports are provided including personal care, domestic assistance, clinical care, social support, home maintenance, allied health services, transport services and NDIS coordination and support. In addition, our Community Care portfolio includes stand-alone residential respite centres providing both day and overnight programs.

The Salvation Army Australia is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a Child Safe Organisation. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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Deadline: 26-07-2024

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