Communications Manager

• Corporate Office
• Other
• Full time

A rare and exciting opportunity has arisen for a Communications Managerto join the dynamic and fast paced Communications team at Maybourne Hotel Group.

This role is a unique opportunity for an energetic, creative individual to work for the Maybourne Hotel Group and therefore across three of the world’s most iconic and beloved hotels - Claridge’s, The Connaught and The Berkeley. The role will also include work across two new international properties – The Maybourne Beverly Hills and The Maybourne Riviera.

Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

Main duties & responsibilities

As Communications Manager you will be responsible for:

Press Office

• To actively promote the hotels and be guardians of the brands to UK media and key overseas media, including working with our Communication Directors in Beverly Hills and Monaco, and our PR agency in New York.
• To actively build on and continue to grow key media contacts within the company, both in traditional media and digital.
• To host journalists regularly across all London hotels introducing the teams and ensuring bars, restaurants and pop ups are on the London agenda.
• To be able to write and create engaging, fluent press releases and materials with concise messaging designed to maximise coverage.
• Working with the hotel teams to help devise creative, innovative collaborations and initiatives throughout the year which drive business to the property. To create strategic communications plans for these activations which span marketing, social media, press activities and launch moments.
• To place profiles and interviews of key members of the business and be able to create thorough briefing documents to ensure they are prepared and best representing our brands.
• To keep international PR agencies abreast of key PR stories, to look after visiting international journalists and help support Sales and Marketing efforts in key territories.
• To oversee and devise PR photo shoots to help promote activations across the hotels. In addition oversee any media photo shoots/filming that we agree to do.
• To work with, have and make strong contacts across other luxury brands / bodies to devise creative collaborations, opportunities to host events – being ever mindful of the brands and how to leverage them. To have their finger on the pulse of trends and new developments, making sure the hotels are at the forefront.

Planning, Strategy and Reporting

• To be a key player in brainstorming and planning sessions, crafting strategies and annual calendars
• To be a key player in organisation and execution of major campaigns
• To create summary presentations and reports and attend quarterly meetings where these documents will be presented.

Social Media

• This role will explore the significance of Maybourne social media, specifically Instagram. The Head of Social Media and Content will require support with drafting of posts and understanding the unique copy style for our hotels.
• Monitor the Instagram landscape within the luxury industries, flagging things of interest / new approaches and ideas to help ensure that our approach is always fresh
• You will help to report on follower growth or engagement across all channels
• You will contribute to the ‘always on’ process of community management

Events

• You will be a key contributor to all events put on by the Press team from intimate dinners to large parties, with ownership of certain events
• You will ensure the heads of business are thoroughly briefed on attendees
• You will help to ensure key events are supported through social media

The purpose of the Communications Manager role is to support with the management of the day to day running of the press office and key projects including critical launches spanning food and drink, restaurants and hospitality, fashion and luxury lifestyle areas. The role requires both strategic thinking and best practice PR skills, as well as creative thinking and ideas.

Entry Requirements

Successful candidates for our Communications Manageropportunity will:

• Have outstanding organisation skills with an ability to manage multiple fast paced projects
• Be confident pitching and placing a broad spectrum of coverage from product placement and news stories, to significant features
• Have high levels of communication - both presentation, verbal and written skills
• Have a true passion for the media, including social media
• Have a flair for creativity, strategic thinking and innovation
• Be commercially aware and business savvy
• Have a genuine love and passion for culture – our hotels span the worlds of art, design, fashion, beauty, travel, and perhaps most importantly food and drink.
• The ability to build trust and relationships with our chefs and restaurant/bar teams is essential.