Communications and Content Project Manager

Job content

Do you want a rewarding career where you can really make a difference?

Have you got experience in an internal communications role and are looking to work for a leading mental health charity?

If so, you could be the person we are looking for

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

We have a very exciting opportunity for a Communications and Content Project Manager to join us on a fixed term contract.

As Communications and Content Project Manager you play a varied and flexible role in supporting the communications and marketing needs of the charity. A key focus will be on proactively locating and delivering engaging content and imagery that brings to life both the experiences of people severely affected by mental illness and their carers and the work of our services to improve the quality of people’s lives.

Your work ensures we source a steady flow of content that engages and resonates with our audiences across all our owned communication channels, including our website, social media channels and internal communications. Your work will also flow into our earned communications – notably media.

This work extends beyond sourcing content on an ad-hoc basis it also includes identifying and putting in place sustainable systems to ensure ongoing effective management of content and imagery. Systems and processes that ensure that people feel they genuinely own the content we produce and that it honestly reflects their views and experiences. Systems that also enable content to be shared across the charity (with appropriate permissions), for example with our fundraising team. You also ensure that people who provide us with content feel connected to the charity and are kept updated both on the impact of copy produced and wider developments in the charity.

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

I lead on sourcing engaging content for owned and earned communication channels including case studies.
I lead on sourcing engaging content for owned and earned communication channels that showcase the impact our services make.
I develop sustainable systems and processes to ensure that case studies are supported and kept updated and that relevant content is shared, with permission, with colleagues in the charity.
I play a key role in the internal case study management working group.
I ensure that evergreen content can be located and used as appropriate by colleagues in the Campaigns and Communications team.
I review available imagery and video, identify gaps and support colleagues in sourcing new imagery, including the commissioning of photoshoots.
I copy edit content to ensure it resonates with our audiences.
I strengthen ties with services through regular service visits.
I help the Campaigns and Communications team respond to internal briefs and put in place appropriate communication plans.
I support the team on ad-hoc projects as needed, such as the project management of awareness days/events (i.e. World Mental Health Day).
I attend internal and external meetings as needed, providing advice, support and updates as appropriate.
I proactively contribute to team meetings and discussions, sharing best practice and identifying creative ways to promote and build the charity’s brand.

Do you have what we are looking for?

I have extensive experience across the communications and marketing mix, including internal and external and digital communications.
I hold a degree in marketing, communications or a subject relevant to the post; or have equivalent knowledge gained through in-depth experience.
I am creative with the ability to develop new ways of delivering messages across multiple communications channels.
I am driven to contribute to ongoing innovation that improves the quality and effectiveness of our channels and systems.
A proven track record in building awareness and engagement with existing audiences, whilst attracting new supporters and raising brand awareness of an organisation’s profile.
I work proactively and collaboratively with colleagues, partners and other stakeholders to achieve outcomes and impacts.
I have first rate written and verbal communication skills, including experience of copyediting.
I can prioritise workload demands and positively respond to unforeseen challenges.
I deal with stressful and difficult situations in a calm manner.

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition of employment for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.

What will you receive?

You will have plenty of opportunities to enhance your skills with the chance to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses. You will also receive:

Salary of £38,380.57 to £41,941.49 per annum or £38,380.57 to £41,941.49 (inc. London Weighting)
Contributory pension scheme
Life assurance and employee assistance programme
25 days annual leave rising to 30 days plus bank holidays
Your "Rethink Day" - one day’s additional leave (pro rata) on your birthday
Eyecare vouchers
Flexible working

Don’t just change jobs, change lives!

Due to the ongoing coronavirus pandemic, we’re unlikely to be fully reopening our Albert Embankment office for some time. Therefore, the role will involve a mixture of working from home and, if required, office working until we’ve fully re-opened the office. We will continue to review the situation in line with government guidelines.

The Talent and Diversity Specialist looking after this role is Daniele Brennan. If you have any questions about the position, please feel free to drop her an email at or give her a call on 07425736592

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

Job Type: Contract

Salary: £38,380.57-£41,941.49 per year