Commercial Project Coordinator

Job content

A bit about us ….

The Creative Engagement Group is an unusually shaped communications group that creates experiences that inspire lasting change. We partner with clients to provide employee engagement, learning & training solutions, scientific engagement and capability building, all underpinned by applied behavioural science. We engage internal and external audiences through the creation and delivery of live & virtual experiences, film, branded content, immersive and interactive content.

At The Creative Engagement Group, we work with an international blue-chip client base across business categories with a particular strength in healthcare. Our business is made up of seven divisions: WRG, The Moment, Forty1, Logicearth Learning Services, Axiom, Cormis & Just Communicate.

A bit about the role

You will be a key player within the Commercial support team. You (along with the other Commercial Finance Partners) will lead all budget (Procim) and project management (Smartsheet) software training and day to day technical support to ensure the staff are fully supported on an ongoing basis and uphold the quality of the data that flows from these systems.

You will be trained and supported on how to analyse the company financial and time utilisation data, enabling you to build the commercial acumen necessary to support wider business decisions. You will also work closely with all of the project teams right across the business to help give insight into the data through the use of a number of custom dashboards and the budgeting and project management tools themselves.

The split of duties can be broadly described as 1/3 user support, 1/3 system support + analytics and 1/3 commercial insight.

What will you be doing …

Daily technical and user support for the budget management (Procim) and project management (Smartsheet) software

One to one and group training for the budget and project management software – you will become the go-to person for all queries and questions

Routine reporting responsibilities

Deployment of weekly and monthly MI reports

Producing and maintaining training documentation

Commercial support to the agency - understanding their targets and data for our clients

What do you need to have …

Bachelor’s Degree or equivalent preferred

The ability to quickly grasp and understand new business systems

Flexibility to support teams & staff across multiple locations

Ideally have experience working with business databases and datasets in a fast-paced environment

Highly numerate, logical & methodical

Strong Excel skill required

Excellent attention to detail, and ability to manage multiple concurrent projects

Able to work flexibly and priorities workload to meet business needs

Proactive with a strong commercial sense

Strong interpersonal skills and communication skills

Confident in providing training and guidance across varied stakeholders

Ability to present data in a simple and effective manner

Demonstrate a high degree of initiative and take ownership of tasks

Genuine interest in business and commercials

Strong analytical skills

Understanding of project management methodology and exposure to Smartsheet advantageous

Job Type: Full-time