CMA1448 Know How Officer

143738

£33,119 - £37,209

Permanent

Analytical
Legal Services
Policy
Strategy

Flexible working, Full-time

1

London, Canary Wharf

The Competition and Markets Authority (CMA) is seeking a Know-how Officer to join the Know-how team. With markets changing quickly, and in a post EU environment, this is an exciting time to join us.

The CMA is the UK’s world-leading government body established to make sure that markets function properly and businesses treat their customers fairly. What we do really matters and makes a difference to people’s lives but is only possible by having an effective know-how offering that ensures we are able to make robust decisions efficiently.

Our Know-how Officer will play an integral role in capturing, collating and disseminating internal knowledge at the CMA. You will work with a wide range of colleagues across the organisation, helping to develop knowledge sharing resources and encouraging good knowledge sharing practices. You will play a key role in maintaining information resources and our intranet site. For example, you will assist with the administration of external information resources to support desk-based research, and source and acquire resources on an ad-hoc basis as appropriate. You will also assist with the drafting and delivery of our CMA-wide monthly bulletin, the Legal Service Monthly Communications and the organisation of ‘know-how’ talks delivered by staff. This role offers a fantastic opportunity to develop your own knowledge in a number of challenging, fast paced areas including in relation to our competition, consumer, mergers, markets and regulatory functions, and put in to practice and improve a whole range of skills including project management, stakeholder engagement and the use of IT.

You will bring strong research skills and a proven ability to collate data and information from a wide range of sources to produce high quality knowledge-sharing resources. You are comfortable delivering projects to meet agreed deadlines, and some knowledge of competition, consumer, public or economic regulatory law would be an advantage. Your ability to establish strong working relationships and win the support and commitment of colleagues will be key to raising awareness of the know-how initiatives and of the benefits of knowledge sharing across the CMA. You will have demonstrable drafting skills, with the ability to write creative, clear, concise, and persuasive content together with an ability to create aesthetically engaging digital content.
This role offers real scope for professional development, joining a growing and thriving organisation.

The CMA is the UK’s world-leading government body established to make sure competition works in consumers’ favour and businesses treat their customers fairly. Be it taking enforcement action against drug firms accused of over-charging the NHS, investigating airlines that don’t give consumers refunds for when they haven’t been able to fly due to legal restrictions, or carrying out a major study into the UK funeral market, what we do really matters and makes a difference to people’s lives.

As mentioned, the CMA is a hugely diverse, rewarding and stimulating place to work – an opportunity to work for the public good and to stretch and develop yourself in doing so. We offer generous benefits, including an excellent pension scheme, at least 25 days leave (increasing to 30 over five years), and generous maternity/paternity leave provision. You can also take advantage of interest-free season ticket loans, a cycle to work scheme, our employee assistance programme and favourable consideration of flexible working.

Responsibilities

The main responsibilities of the role are:

• Assisting with the development and maintenance of effective information systems to ensure the capture and accessibility of up to date know-how relevant to all the activities of the CMA and encouraging use of CMA know-how services.

• Assisting with the organisation of the know-how talks on consumer, competition, regulatory and cross-cutting topics for the CMA.

• Contributing to regular updates for staff and panel members concerning new UK and international legislative and case developments relevant to the activities of the CMA.

• Helping to provide high quality support to staff and panel members working on proposals for new CMA policy, practices and procedures to improve the delivery of CMA functions, as well as those working on particular inquiries and cases.

• Production of the Legal Service monthly communications (bulletin).

• Providing know-how services through other members of the CMA legal team, by developing and supporting networks of expertise.

• Assisting with the management and promotion of information resources. In particular, assisting with financial management and more complex information resources / research enquiries from CMA staff.

• Completing initial research for CMA staff on topics related to the legal context and market conditions in relation to questions arising from the CMA’s enforcement and project work.

• Liaising with learning teams across the CMA to ensure a joined-up approach to learning and training across the organisation.

• Liaising with information specialists in the rest of the CMA to ensure the effective development and accessibility of CMA information resources generally.

• Working with the rest of the Know-how team to monitor the effectiveness of CMA know-how/information resources and identifying potential for adaptation and improvement.

• Providing the above services in a pro-active, accessible and user-friendly manner.

To find out more about this opportunity and about working for the CMA, please click on the APPLY button.

Closing date for this role : 11.55pm on Monday 6th September 2021.

Equal Opportunity

The Civil Service is committed to providing services and developing policies which embrace diversity, promote equality of opportunity and eliminate unlawful discrimination. We are an equal opportunities employer and treat every application on the basis of merit alone. We also offer a guaranteed interview scheme for disabled applicants who meet our minimum selection criteria.

The Equality Act 2010 prohibits unlawful discrimination on the basis of the following protected characteristics: Age, Disability, Gender reassignment, Race, Religion or Belief, Sex, Sexual Orientation, Marriage & Civil Partnership, Pregnancy & Maternity and we will not tolerate any discrimination on those grounds.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The CMA is an accredited Disability Confident Employer and are Stonewall Diversity Champions. Disabled applicants meeting the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. As an equal opportunities employer, we welcome suitably qualified applicants from all backgrounds and recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The CMA are fully committed to being an inclusive employer and ensuring equal opportunities. It is a priority to make our workforce as diverse as possible, and we welcome applications from under-represented groups, including ethnically diverse people, people with a disability, and people with diverse gender identities.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Working Together
• Seeing the Big Picture
• Making Effective Decisions
• Delivering at Pace

All Competition and Markets Authority (CMA) employees enjoy the following benefits package:

• An excellent pension scheme
• 25 days leave (increasing to 30 days over five years)
• Favourable consideration of flexible working
• Generous maternity/paternity leave provision
• Interest-free season ticket loans
• Cycle to work scheme and our employee assistance programme.

Any move to the CMA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/ .

If you’re already a civil servant being appointed on level transfer, you’ll retain your existing terms, including annual leave. Where you’re being promoted, however, you’ll receive the greater of a 10% pay increase or the new grade minimum. Applicants new to the civil service may be considered for appointment at a salary higher than the starting point indicated above (depending on skills, knowledge, experience and qualifications).

The CMA may require you to work from home to continue delivering our objectives during the pandemic. Any remote or home working arrangement is temporary only and does not constitute a permanent change to your contractually designated place of work and other terms and conditions.

Depending on the path of the pandemic we anticipate that from mid-October we will move to a hybrid working model with staff expected to spend at least 50% of their working time in a CMA office over any given month. Adopting a hybrid model will allow us to retain and build on the benefits we have gained during the pandemic and allow us to continue to make a real-world difference for consumers across the UK. It will enable staff to deliver their best work, to connect and collaborate expertly regardless of location, and will offer the flexibility to support them to lead balanced and healthy lives.