Client Technical Professional - Maximo Asset Management

Introduction
Client Technical Specialists (CTP) are the technical experts and advisors to clients, IBM sales teams and/or IBM Business Partners. As a CTP you understand the client’s business requirements, technical requirements and/or competitive landscape. You apply your business insights, build and maintain client relationships, incorporate hardware, software and services into client-valued solutions and ensure client readiness for the implementation of technical solutions. This is an opportunity to shape the future for both IBM and its clients. Start your journey now!

Your Role and Responsibilities
IBM is looking for an experienced Technical Professional to represent IBM Maximo Application suite in a pre-sales role. As an AI applications Technical Professional (aka: Solutions engineer) you will drive the execution of all technical activities required in support of meeting revenue targets and supporting customers business initiatives throughout the sales cycle. As a CTP, it will be your responsibility to understand the customer’s business and operational requirements and translate these requirements into the delivery of a compelling demonstration that will exceed expectations, and one that differentiates IBM from the competition. You will need to possess a solid understanding of the IBM Maximo Asset Management platform covering Maximo Manage, and Maximo APM, (skills in Maximo for Service Providers is a plus). A key element of these skills will need to include experience in Maximo configuration tools, e.g. screen design and database configuration, enabling you to quickly demonstrate to prospects how Maximo will meet their industry use cases. Also understanding of the technical architecture of MAS running on OpenShift, be able to demonstrate the value of MAS capabilities to our clients and develop a social selling eminence of your skills for our clients to consume. You will work directly with the Sales team to identify opportunities and lead technical sales strategies to meet customer’s requirements. You will articulate and demonstrate the value that IBM’s AI applications provide to our customers. You provide technical sales support which may include: collaboration with IBM sales teams to define, design, and detail the technical aspects and feasibility of proposed solutions; lead and deliver Proof of Concepts; develop and deliver customized demonstrations; support critical situations; and answer technical questions. As a member of the sales team, you will be engaged in customer facing activities, be responsible for the technical accuracy of the proposed solution and lead the technical aspects of the sale through a growth mindset.

The ideal candidate should be comfortable working independently as well as collaboratively in a dynamic team atmosphere. You must be self-motivated with a proven track record of consistently delivering strong business results and team success. In this customer facing role, strong oral and written communication and presentation skills are required. The role requires an organized and analytical individual, able to eliminate sales obstacles through creative and adaptive technical approaches. Taking on new projects to improve yourself and our team with a growth mindset is also key to success in this role.

Client Technical Professional
Key Attributes:

• Proven ability to articulate and deliver compelling, industry focused, technical solutions and value propositions as it relates to asset management and cognitive solutions.
• Clear understanding of business trends, issues in the industrial marketplace.
• In-depth, technical sales and/or software demonstration experience.
• Contributes to Opportunity Identification and leads the effort to gain technical wins in a pre-sales capacity
• Demonstration a proven record for effective collaboration and growth mindset
• Ability to work effectively across teams with varying skills, industry expertise and objectives.
• Harvest and share reusable intellectual capital
• Proactively monitor and promote deployment of purchased software products to maximize deployment against targets and eliminate software reversals.
• Excellent interpersonal and communication (oral and written) skills.
• Driven and self-motivated with an entrepreneurial spirit and a commitment to excellence in everything they do.

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Required Technical and Professional Expertise
Strong technical depth in foundational enterprise technologies such as operating systems (Linux and Windows), relational database tooling and organization (schema definitions, SQL, query execution), SOA orchestrators/busses (e.g. IBM Integration Bus), hypervisors (KVM, VMWare, Xen), business intelligence/reporting, and Enterprise Asset Management systems (Maximo).

Preferred Technical and Professional Expertise
Red Hat Open shift certifications or accreditations specifically related to deployment of open shift certified containers.
About Business UnitIBM has a global presence, operating in more than 175 countries with a broad-based geographic distribution of revenue. The company’s Global Markets organization is a strategic sales business unit that manages IBM’s global footprint, working closely with dedicated country-based operating units to serve clients locally. These country teams have client relationship managers who lead integrated teams of consultants, solution specialists and delivery professionals to enable clients’ growth and innovation. By complementing local expertise with global experience and digital capabilities, IBM builds deep and broad-based client relationships. This local management focus fosters speed in supporting clients, addressing new markets and making investments in emerging opportunities. Additionally, the Global Markets organization serves clients with expertise in their industry as well as through the products and services that IBM and partners supply. IBM is also expanding its reach to new and existing clients through digital marketplaces.

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About IBMIBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location StatementIBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.

Being You @ IBMIBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.