Client Success Manager

☞ ClickJobs.io

View: 106

Update day: 28-05-2024

Location: Middlesbrough Yorkshire and the Humber

Category: Other

Industry: Human Resources Services

Position: Mid-Senior level

Job type: Full-time

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Job content

Client Success Manager New opportunity to join a successful company as their Client Success Manager! Salary up to £27,000 + OTE Onsite working in Middlesbrough. Great additional benefits + Flexitime, Holiday package, Socials Call Eve on 01244567952 for more information or email your CV to eve.burnett@searchability.com WHO ARE WE? Since our inception, our company has expanded its reach, catering to masses of customers. Our offerings span from intuitive Overlays to AI-assisted site search, strategically integrated at every touchpoint in the customer journey. We offer a collaborative culture to maximise your success as a individual as well as a company. If you want to join a passionate team apply today! WHAT WILL YOU BE DOING? Joining as our Client Success Manager you will take the charge of a diverse portfolio of existing client accounts, fostering client satisfaction and loyalty through effective management and growth initiatives. Your role involves not only understanding our clients’ business goals and challenges but also providing strategic advice on solutions that align with their objectives. Employing a consultative approach, identify upselling opportunities by analysing client needs and recommending additional services that enhance their eCommerce strategy. Actively engage with clients to implement a retention strategy, ensuring ongoing value and preventing churn. Utilise performance tracking to monitor account health metrics, conduct strategic reviews, and tailor advice to help clients maximise their return on investment. If you’re passionate about client advocacy, strategic upselling, and maintaining long-term client relationships, we would like you to join the team. WE NEED YOU TO HAVE…. Experience in a similar position within the digital realm Proven track record of surpassing sales targets Excellent communication and interpersonal skills, fostering the ability to build rapport and trust. Experience in Ecommerce Excellent organisational skills. TO BE CONSIDERED… Please either apply by clicking online or emailing me directly to eve.burnett@searchability.com For further information please call me on 01244 567 952. I can make myself available outside of normal working hours to suit from 7am until 10pm. If unavailable, please leave a message and either myself or one of my colleagues will respond. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Also feel free to follow on Twitter @Searchableeve or connect with me on LinkedIn! I look forward to hearing from you
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Deadline: 12-07-2024

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