Client Relationship Manager

Job content

“Perfect Sense Energy are looking for a Client Relationship Manager to come into our business and hit the ground running, supporting our wider team.

Established in 2010, Perfect Sense Energy operates a highly successful business model which is growing rapidly and offering and ever-expanding array of sustainable energy solutions and associated services. In short, we help businesses to Buy Better, Use Less and Generate their own energy.

We are looking for a highly ethical individual who is organised and driven and can lend themselves best to supporting our business and being a team player to help everyone push forward. Our clients are our most valuable asset and we are looking for a Client Relationship Manager to ensure all of our clients receive exemplary service.

Key Responsibilities

• Working with the Head of Sustainability and Strategy, ensuring all customers are supported and well informed throughout their system life-cycle.

• You will also liaise between clients and cross-functional internal teams to ensure timely and successful communication is delivered to our clients.

• You will be expected to nurture a deep understand of the customers business and their key challenges. Acting as a key partner to their business.

• It is a proactive role, where you educate the clients over time on services and products that would be of benefit to their business.

• Deal with accounts from sales handover and initial setup through analysis, negotiation and dealing with any queries, all the way through to renewal.

• Building and nurturing client relationships to extract long term value for them and the business.

• Collating data from various sources to provide value add insights to clients.

• Producing reporting and recommendations for clients existing and new

• Able to manage a range of client sizes and sectors equally.

• Keeping up to date with market and technology drivers

• Being Proactive in identifying cross sell opportunities

• Producing periodic reports

• Collaborating with the wider team to identify new growth opportunities

•

Skills Required

• Previous experience in the Energy/Renewables industry helpful but not a requirement.

• Have excellent communication skills for dealing with customers and other team members.

• Be self-motivated and able to work autonomously.

• Ability to deal with conflict in a constructive way

• Skilled in the use of Microsoft Excel and computer literate

• Strong Attention to detail

Perfect Sense Energy take pride in having a strong collaborative team culture, working together towards one common goal – to maximise carbon savings for our clients for the good of people, profit and planet. We live by our Core Values of Pride, Professionalism, Integrity, Excellence and Care.

The package on offer will include

• Base Salary (competitive basic salary based on experience)
• Laptop and other essentials to do your role
• Ongoing personalised CPD plan
• 25 days Holiday plus bank holidays (when Employed)
• Company profit share (When Employed)”

Job Type: Full-time

Salary: Up to £40,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking
• Profit sharing
• Work from home

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Leigh: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

• Account management: 3 years (preferred)
• sales: 3 years (preferred)

Work Location: One location