Client Accounts Administrator

☞ The Letting Partnership

View: 103

Update day: 01-06-2024

Location: Worthing South East

Category: Other

Industry:

Job type: Full-time

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Job content

The Letting Partnership is a local Sussex business who works on behalf of letting agents across the UK, processing client money, promoting and enhancing best practice in the property industry, and ensuring statutory and industry guidelines are always adhered to.

Due to continued business growth, a fantastic opportunity has arisen for a hardworking, friendly, ambitious and dedicated person to join our Client Accounts team.

The successful candidate will work as part of a team based in our office in central Worthing.

The Role

Working across a range of different software packages, you will ideally be confident, comfortable and proficient at learning new systems and processes. You will certainly need to be flexible, as your time could be spent on any of the software packages we operate, depending on which area of the team is under pressure at that time.

At the core of our business is a client-focussed ethos and the team have a fantastic reputation for providing outstanding service. An understanding of what makes for excellent customer service is therefore vital, as much of your time will be spent liaising with agents both on the phone and by email.

Day to day tasks will include, but are not limited to, processing tenant rents, paying landlords, balancing and reconciling client money bank accounts and resolving queries via email and phone from client agents.

An eye for numbers and detail is extremely important, due to the nature of the role, but with that being said we are not a chartered accountancy firm!

Essential Skills

  • Microsoft Outlook, Word and Excel
  • Comfortable learning software packages
  • Excellent attention to detail
  • Flexible and hard working
  • Excellent customer service
  • Excellent written communication
  • Confident communicator
  • Good team player

Desirable Qualities & Qualifications

  • An ability to prioritise and deliver high volumes of work at a fast pace
  • GCSE Maths and English, preferably above grade C or modern equivalent
  • Experience in lettings is preferred, but not essential as full training will be provided

In return, you will receive a competitive salary and a platform to learn and progress in a business which is rapidly expanding. You will be supported through both internal and external training in a dynamic, friendly and sociable working environment where everyone pulls together to succeed!

Other Benefits include:

• Opportunity to progress

• 20 days holiday + bank holidays

• Additional birthday day off

• Additional annual leave for long service

• Workplace pension

• Paycare perks

• Dress down Fridays

The position is full time Mon - Fri 9am - 5:30pm on-site at our office in Worthing town centre.

To apply please email Chris Mason: chris.mason@thelettingpartnership.co.uk

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Deadline: 16-07-2024

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