Clerical Officer

☞ Swansea Bay University Health Board

View: 108

Update day: 03-06-2024

Location: Neath Wales

Category: Administrative / Clerical / Assistant

Industry:

Job type: Permanent

Salary: £22,720 a year

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Job content

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. For further details / informal visits contact: Name Simone Richards Job title Team Manager Email address Simone.Richards@wales.nhs.uk Telephone number 01639 507310 Additional contact information Jayne Beer Business Improvement Manager Jayne.Beer@wales.nhs.uk Person specification Qualifications Essential criteria Maximum score 6 Good General Education 3 GCSEs including Maths and English NVQ Business Administration Level 2 or working towards Desirable criteria Maximum score 3 Typing Experience Essential criteria Maximum score 6 Team Player Customer Care Desirable criteria Maximum score 3 NHS experience aptitude and ability Essential criteria Maximum score 18 Thorough working knowledge of Microsoft Office packages. Working knowledge of Welsh Pas or similar Patient Information Systems Ability to communicate effectively, both verbally and written Clear, confident, polite telephone manner Ability to organize and prioritise tasks Ability to work as part of a team values Essential criteria Maximum score 12 Shows empathy and compassion towards others a natural disposition to put yourself in someone elses shoes.

Sees and treats others as individuals (patient, families, colleagues) and treats people with dignity and respect. Shows resilience, adaptability and flexible approach to the needs of the service as situations arise and positivity when times are tough. Willing to seek out learning, give and accept constructive feedback and committed to continuous improvement.
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Deadline: 18-07-2024

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