Claims Handler

☞ RMS

View: 106

Update day: 07-05-2024

Location: Corby East Midlands

Category: Insurance

Industry:

Job type: Full-time, Permanent

Salary: From £25,012 a year

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Job content

RMS are working with an outstanding automotive client; They are currently expending and looking for a claims Handler to Join the existing team.

Our client is well-known for providing vehicle storage, inspection, maintenance, dispatch and transportation facilities!

What we can offer you?

  • £13.00 per hour
  • Permanent Contract of 37.5 hours per week
  • Friendly & inclusive working environment
  • Overtime at a enhanced rate
  • Career progression opportunities
  • Full uniform and PPE supplied
  • Contributory pension scheme

About the role?

Working under the supervision and co-ordination of the Accounts Manager, you will be responsible for processing all claims and ensuring that they are dealt with in a timely manner in line with company procedures.

This role is Ideal for someone with exceptional customer service skills.

Key Responsibilities of the role:

  • Process any damage claims to relevant carriers
  • Liaise with the customer on progress of the claim
  • Raise jobs for any authorized claims
  • Pricing and ordering of parts if required
  • Ensure all internal systems are up to date
  • Deal with any customer complaints in shared mailbox
  • Take ownership of any claims and complaints and deal with them from start to finish
  • Support the customer account team where needed
  • Use data to identify trends and conduct root cause analysis
  • Support the team with any adhoc calls or emails

This role is Monday-Friday, 9am-5pm, however a level of flexibility will be required in busy periods.

About You:

  • Previous administrative experience is essential
  • Previous experience handling claims and complaints is essential.
  • The ideal candidate will be computer literate with experience in using Excel
  • The ideal candidate will have strong communicative skills – speaking, reading and writing
  • The ideal candidate will have excellent numerical and literacy skills
  • The ideal candidate will have excellent attention to detail
  • The ideal candidate will be able to work independently whilst meeting deadlines.

If this sounds like position for you please apply below or get in contact with charlotte Hodgson on 07710998987

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.

Job Types: Full-time, Permanent

Salary: From £25,012.00 per year

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Corby, Northamptonshire: reliably commute or plan to relocate before starting work (required)

Experience:

  • Claims Processing: 1 year (preferred)

Work Location: One location

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Deadline: 21-06-2024

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