Claims Assistant

☞ The Recruitment Co.

View: 109

Update day: 01-06-2024

Location: Barnstaple South West

Category: Other

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Our Barnstaple based client is seeking a multi-skilled candidate with a ’can do attitude’ to join their team.

The successful candidate will be handling telephone enquiries and typing information onto a computerised system.

Hours:Monday - Friday 38.5h/pw; 8:30 AM - 7:00 PM; various shifts; (1 in 4 Saturdays is required)

Job Type:Permanent; Full Time

Location:Barnstaple

Salary:£27,000.00 per annum (including 3 bank holidays & 1 in 4 Saturdays)

  • £12.60 per hour - Monday to Friday up to 6pm
  • £18 per hour - Weekends, and after 6pm
  • £21 per hour - Bank holidays

Role & Responsibilities

  • You will be handling telephone enquiries and typing information into a computerised system whilst speaking with the customer.
  • Data entry - updating records accurately and with an eye for detail.
  • Handling new and existing enquiries and listening with a caring, understanding and empathetic demeanour.
  • In addition to telephone enquiries, this role involves administration tasks such as updating reports onto the system, logging calls and customer details.
  • Working in an office environment to a high degree of accuracy with strong attention to detail is essential.
  • Speaking with vulnerable individuals in a patient and empathetic manner.

Requirements

  • Excellent telephone manner and customer service skills - previous experience necessary
  • Excellent typing skills & speed
  • Excellent written and spoken communication skills
  • Good numerical skills.
  • Good attention to detail.
  • Sound working knowledge of Microsoft Word and Excel.
  • General office admin experience
  • Previous call centre experience is advantageous

Benefits

  • Pension Scheme
  • Overtime & can work additional bank holidays
  • 20 days paid holiday + Bank Holidays
  • Accessible via public transport
  • Close to town centre & bus station

Apply Below or Call us on 01271 859135

CPBarnstaple

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.

  • Contact: Sarah Teutschlander
  • Reference: Totaljobs/BBBH22679
  • Job ID: 101529267
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Deadline: 16-07-2024

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