Salary: £22,000 - £23,000 a year

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Job content

Our client, a local successful business based in Peterborough, are currently expanding and actively seeking a dedicated Claims Advisor / Customer Service Advisor to join their small professional team. This is a fully office based position working Monday to Friday 8.45am - 5.15pm.

In this Claims Advisor / Customer Service Advisor role, you will be the first point of contact for clients. You will provide exceptional customer service and relationship management. In this busy role, you will be involved in all stages of the claims process from first notification through to settlement, this will include dealing with queries, working closely with internal and external stakeholders, updating and accurately recording information on internal systems and client records, providing updates throughout the process to your clients. You will manage your workload and diary effectively whilst upholding industry standards., dealing with complaints and escalating as required.

The ideal candidate for this Claims Advisor / Customer Service Advisor position will be able to demonstrate previous experience from working within a Customer Service & Claims environment, ideally within insurance and possess exceptional written and spoken English with a proficiency in MS office. You will be able to demonstrate an enthusiasm for maintaining a high standard of work and be an excellent team player whilst demonstrating a willingness to learn.

A great package is on offer including a starting salary of up to £23k, pension scheme, attendance bonus, rewards & discount scheme, learning & development opportunities, free parking and more.

Further details of this Claims Advisor / Customer Service Advisor role are available on successful application. To apply, please submit your current CV. Interviews will be held as CV’s are reviewed.

Job Types: Full-time, Permanent

Salary: £22,000.00-£23,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Health & wellbeing programme
  • On-site parking

Schedule:

  • Monday to Friday

Experience:

  • Claims Processing: 1 year (preferred)

Work Location: In person

Reference ID: JW2215

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Deadline: 02-07-2024

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