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Job content

United Kingdom

Position Description

Claims Administrator –Renault Trucks
You will be responsible for processing claims for our Renault Truck Dealerships in the UK. You will work through a queue of claims and cross reference with other teams and information sources to complete claims. This is a Grade 3 position.

THIS IS US, YOUR NEW COLLEAGUES
We administer Renault Truck warranty and contract claims for the UK and Ireland. The team has one other Claim Handler and a Claims Manager reporting to the National Technical and Warranty Manager. We are based at our Warwick head office and have a substantial period of service between us. We are very knowledgeable lending our support to new comers and longtime colleagues alike.
  • To provide a professional service to our dealers in processing claims and pre-authorising repairs
  • Check for legitimate parts and labour where necessary, discuss any anomalies with the dealership
  • Ensure the system reflects correct vehicle and customer data
  • Liaise with technical team to ensure that any supporting documents can be supplied to support the claim.
  • Assist in audits of claims and maintain the contract procedure manual
  • Prepare adhoc reports as required using Excel.
WHO ARE YOU?
  • Self-motivated and with initiative to seek answers out
  • Able to communicate professionally across email and phone
  • Ability to work effectively and systematically to meet tight deadlines, motivated by a large workload.
ARE WE THE PERFECT MATCH?
Along with a competitive salary we can offer you 5 weeks holiday, flexible 37.5 hour week, Mon-Fri, annual bonus, gym discount, subsidised canteen and coffee shop, bike to work and discount on Volvo and Renault cars along with half price cinema tickets and lots of shopping and social discounts.

Don’t hesitate, apply today!

About us

At Renault Trucks we care about people since 1894. We design simple & efficient transport solutions that help customers and drivers accomplish their mission, and societies shape the future.

You will be part of passionate teams with a global, open and collaborative mind-set. You will experience a culture that empowers people.

Renault Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under brands such as Volvo, Mack, Eicher, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Auto req ID

114817BR

Organization

Renault Trucks

State / Province

Warwickshire

City/Town

Warwick

Employment/Assignment Type

Regular

Travel Required (maximum)

No Travel Required

Functional Area

Aftermarket

Last application date

02-Jul-2021
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Deadline: 26-07-2024

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