CIB - Business Resiliency Manager- Associate- Bournemouth

Job Description

The CIB Resiliency function is charged with ensuring the Corporate & Investment Bank can safeguard its staff, clients and shareholder interests, by ensuring the business’s ability to maintain appropriate operating levels, despite all types of physical business disruption. The function provides a formal structure allowing for cohesive and centralized oversight of the enterprise wide control environment, partnering closely with firmwide Business Resiliency, Compliance, Risk, Audit and other control disciplines.

This role is an excellent opportunity to work in a core business resiliency team positioned within the Corporate and Investment Bank in Bournemouth, focusing on the EMEA region. Your main responsibility will be to support the resiliency quality assurance process. This will involve completing quality control reviews against the business resiliency documentation to ensure they meet the required standards from a firmwide policies and standards perspective, meet global regulatory requirements and follow CIB best practice. Resiliency managers provide guidance and support, ensuring content, strategies and quality of the plans and BIAs accurately meet the requirements of the business. Additional responsibilities will include providing guidance to the business on process and toolset, supporting metrics and data requests, monitoring and tracking of business resiliency testing and coordination of the EMEA resiliency forum.

The ideal candidate must possess strong written and verbal communication skills with the ability to provide opinion and challenge as appropriate. The individual must be extremely disciplined and organized, yet comfortable in a rapidly changing, dynamic environment. Understanding of the Financial Services industry, the regulatory environment and impact on business strategy. Good attention to detail with the ability to succinctly communicate and collate information requirements to / from the lines of business.

Summary of Responsibilities:

Key Responsibilities:

• Support quality assurance program, completing quality control reviews of the business resiliency plans.
• Quality Control Issue tracking and reporting.
• Resiliency manager coverage and plan ownership.
• Provide guidance to business on resiliency program and toolset.
• Support metrics and data requests.
• Coordinate Resiliency Forum, scheduling meetings, gathering materials and preparing slides.
• Monitoring and tracking resiliency testing for the business.
• Call tree test administration.

Key Skills:

• Knowledge of the firm / corporate & investment banking business.
• Demonstrate understanding of the Business Resiliency Life Cycle.
• Demonstrate excellent communication skills (verbal & written).
• Experience of strong relationship management and stakeholder management.
• Diligent and attention to detail.
• Ability to consistently deliver work of a high standard, to tight timelines.
• Understanding of the fundamentals of Risk & Controls management.
• Ability to balance and deliver upon multiple delivery requests whilst managing expectations.

Experience Required:

• Work experience in the Financial Services industry, with a good understanding of the products and markets in which CIB operates.
• Prior experience of facilitating formal Governance or working in a Risk & Controls / Business Management/ Operational Controls related role (desirable).
• Attested track record of working to deadlines, with accountability and responsibility for independent workload.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.