Charity Assistant ( 6 month Fixed Term)

Job content

About My Mito Mission

We are small, fast growing national charity based in West Yorkshire and serving the UK - raising awareness, support, and funds for research for everyone impacted by mitochondrial disease. Our unique concept involves personalised missions for affected individuals and families working collectively under one umbrella – My Mito Mission.

An exciting opportunity has arisen to be a part of our expansion plans and play a key role in taking the charity from strength to strength. The role is for a fixed term of 6 months but could be extended (subject to funding).

Responsibilities

Assist Charity Manager in all aspects of the day-to-day running of the charity including but not restricted to:

· Management of website shop orders through Wordpress (training will be provided).

· Sourcing, ordering and preparation of merchandise and mission support materials.

· Maintenance of product costs and valuation of stock sold or held by missions around the UK.

· Administration of new customer relationship management system including stock control once in place (install date estimated end of 2023).

· Management, development, and creation of social media content as part of PR team, with a view to eventually overseeing this aspect of the charity’s work.

· Ensuring the brand remains consistent throughout advertising, communications and policies.

· Creation of graphics and materials for new missions using Adobe Creative Suite and Canva: logo, images and leaflet as a minimum (training will be provided).

· Financial support including payment of invoices, garnering gift aid information and handling queries with finance team.

· Regular research and updates to website directory.

· Assistance with event planning including creating event kit lists and task plans.

· General administrative duties.

Key Attributes, Skills and Experience

· A commitment to our values of passion, empowerment, and collaboration in supporting individuals and families impacted by mitochondrial disease (mito for short).

· Ability to deal with a challenging and sometimes emotionally charged environment due to the life-limiting nature of mito.

· Excellent written and communication skills and ability to communicate effectively and sympathetically with a wide variety of people including charity beneficiaries, trustees, staff, volunteers, supporters, and partners.

· Proficient IT skills and experience in the use of most Microsoft Office applications including Outlook, Word and Excel (including regular use of formulas). Experience of using a customer relationship management system would also be helpful.

· Great team player – happy to help others and ‘work outside the box’ occasionally.

· Comfortable working in a fast-paced environment with a strong work ethic, eager and fast learner and is reliable and punctual.

· Strong attention to detail, excellent time management and prioritisation skills and the ability to multitask.

· Preferably have a flair for design and experience using Adobe software, specifically Photoshop, InDesign & Illustrator and Canva and Wordpress. However, training will be given to the successful candidate.