Catering

☞ Royal Shakespeare Company

View: 108

Update day: 28-05-2024

Location: Stratford-upon-Avon West Midlands

Category: Executive management Production / Operation

Industry: Performing Arts

Position: Entry level

Job type: Full-time

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Job content

Can you give exceptional service to our customers, giving them an unforgettable experience when they come to the RSC?Do you have an exceptional understanding of drinks and the serving of alcohol?Do you have good leadership skills and enjoy being part of a busy, friendly, and motivated team?

We are looking for an Assistant Manager to assist and deputise for our Catering Manager in the efficient running of the Rooftop Restaurant, Theatre Bars, Café, and Green Room. You will provide a general and high standard hospitality service throughout our buildings. You will be responsible for running shifts, with the support of our Catering Supervisors.

What Will I Receive
  • Full training and personal development
  • Work for a prestigious brand with an excellent reputation
  • Permanent contract and guaranteed hours
  • RSC benefits package including 25 days holiday
  • Share of the TRONC
  • One complimentary for each production in any one season and one additional £10.00 ticket.
  • Access to the RSC Ofsted ‘outstanding’ children’s nursery
  • No split shifts
  • Consecutive days off as standard
  • No evening dinner service unless exclusive, private dining is required
  • Reduced working hours on Sundays if required to work
Duties And Responsibilities Will Include
  • Working collaboratively with the Catering Managers to deliver a quality food and beverage offer that promotes the Rooftop Restaurant, Riverside Café and Theatre Bars
  • Coaching, training and developing staff to deliver service in line with agreed standards
  • Running daily staff briefings to cover the menu, offer or service changes
  • Managing, receiving, and marking off deliveries of consumables to the bars
  • Enhancing the visitor experience through the delivery of exceptional standards of customer service
  • Managing all bill handling procedures
  • Ensuring compliance with all food hygiene, associated legislative regulations and Health and Safety requirements
  • Managing all areas to ensure they are safe, clean and suitable for all visitor
To Be Successful In This Role You Must
  • Have an exceptional understanding of drinks and the service of alcohol
  • Have great leadership and people management skills
  • Be confident talking to people at all levels
  • Able to deliver fantastic customer service
  • Experience of working in fast paced, high volume waiter service restaurants and cafes with a quality retail offer.
  • Be able to build positive relationships
  • Be an excellent communicator
  • Have an understanding of all Health and Safety legislation
This is a full-time permanent position, based in Stratford-upon-Avon, working shifts (including evenings and weekends), 5 days over seven with two days off per week.

The RSC strives for excellence, and values integrity, inclusion, ambition and innovation. We act with respect, show leadership and build resilient ways of working in all our activities.

We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. 

All applications should be made online using the RSC website. If you need any assistance when applying, please email jobs@rsc.org.uk  

We are committed to building a diverse workforce and welcome applications from all individuals.

The Royal Shakespeare Company (no. 212481) is a registered charity.
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Deadline: 12-07-2024

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