Campaigns Project Manager

Job content

Location

Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, Manchester, Newcastle-upon-Tyne, Nottingham

About The Job

Summary

At HMRC, we are committed to creating a great place to work for all our colleagues; an inclusive and respectful environment that reflects the diversity of the society we serve.

We want to maximise the potential of everyone who works for us, and we offer a range of flexible working patterns and support to make an exciting career at HMRC accessible to you.

Diverse perspectives and experiences are critical to our success, and we encourage applications from all people from all backgrounds with the experience and skills needed to perform this role.

About The Communications Directorate

HMRC Communications Directorate delivers targeted communications campaigns to promote our products and services, including tax credits renewals, Self-Assessments and other campaigns aimed at raising awareness of our actions to tackle tax evasion and avoidance or to promote new ways of dealing with tax, such as through online personal tax accounts.

We are currently setting up a new Campaigns Team to drive greater campaigns integration and make better use of all our communications channels to amplify the reach and impact of our campaigns. The new Campaigns Team will collaborate with colleagues across the Communications Directorate to plan, deliver and evaluate end-to-end communications campaigns which help HMRCs customers, deliver our brand and contribute to HMRCs vision of being a trusted and modern tax and customs department. The new team will also make sure HMRCs campaigns form a key part of broader cross government efforts by working closely with other departments targeting the same audiences to ensure simple, clear messages without duplication or saturation.

Job Description

This is an exciting time to join HMRCs Communications Directorate. These are new roles within a new Campaigns team and will require flexibility and collaboration to test and embed new ways of working.

We are looking for up to 2 Campaigns Team Project Managers who will each be responsible for end-to-end campaigns delivery, owning the campaigns plan and developing content, with support from specialists across the communications directorate who will contribute to campaign design and content delivery. Campaigns Project Managers will report to Campaigns Team Leaders.

The purpose of these roles is to create a new Campaigns Team that will allow us to deliver a sharper end-to-end campaigns process, bringing to life new ways working; driving greater collaboration across the Directorate; and achieving greater impact for our campaigns, as outlined in HMRCs Year One Communications Plan.

Key Responsibilities

Supporting the new Campaigns Team Lead to embed new ways or working within the wider Communications Directorate.

Working with communications Business Partners to understand business priorities and how campaigns can help deliver business objectives.

Project managing key campaigns from end-to-end, working with colleagues across Comms Directorate to co-ordinate a collaborative approach and owning project delivery, on time and to budget.

Being creative in your approach to campaigns delivery and anticipating and solving potential issues.

Delivering excellent campaigns content and/or drawing on specialists across the Communications Directorate to achieve excellent campaigns content.

Prioritising the demands of different campaigns and being mindful of colleagues priorities to achieve delivery to time-scales and budgets.

Acting as an ambassador for HMRCs brand and bringing our brand to life through our campaigns.

Essential Criteria

Excellent understanding of and passion for integrated campaigns delivery.

External communications experience with a track record of success in delivering impactful communications campaigns across multiple channels.

Experience of successfully managing complex projects.

Experience of developing excellent campaigns content and working with internal and external agencies/experts to build campaigns content.

Strong interpersonal skills, and proven ability to persuade and influence stakeholders.

Experience of working across team boundaries to deliver collaboratively.

Excellent presentation, written and drafting skills with the ability to work in a fast-paced environment.

Strong skills in communications campaigns evaluation.

Behaviours

We’ll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Seeing the Big Picture
  

Benefits

Learning and development tailored to your role

An environment with flexible working options

A culture encouraging inclusion and diversity

A Civil Service pension

Team members that are moving offices as a result of the Locations Programme will be entitled to a Moves Adjustment Payment for three years where they incur additional costs. This is calculated based on the difference between the costs of travelling to and from the new and old office, over a weekly period. You will get more detail on this as part of targeted locations move communications.

Find more about HMRC benefits in’Your little extras and big benefits handbook’ for further information or visitThinking of joining the Civil Service

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

People working with government assets must completebasic personnel security standardchecks.

Selection process details

This vacancy is usingSuccess Profiles, and will assess your Behaviours and Experience.

Application & Selection Process Details

As part of the selection process, you will be asked to complete:

Your CV should detail your job history and qualifications and will be reviewed.

Your Statement of Suitability (maximum of 500 words) which should illustrate why you think you meet the essential criteria, knowledge, and experience for this role.

If a large number of applications are received, an initial sift will take place on the Statement of Suitability followed by a full sift on the CV and Statement of Suitability.

Interview Process Details

During the panel interview, you will be askedExperienceandBehavioursbased questions (how you meet the criteria) which will demonstrate the things you do well and/or are motivated by.

Behaviours

Leadership

Communicating and Influencing

Seeing the Bigger Picture

Please Note:The successful applicant for this role will need to be eligible for and willing to undergo standard BPSS Checks following appointment into the post.

Sift and Interview details

Sift and interview dates to be confirmed.

If interviews are required, they will be conducted over Teams or an alternative digital platform

Equal Opportunities

At HMRC, we are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable adjustments to participate in the job application or interview process.