Business Support Administrator

☞ ContactCORP Ltd

View: 107

Update day: 07-05-2024

Location: Chippenham South West

Category: Insurance

Industry:

Job type: Full-time, Permanent

Salary: £18,000 - £20,000 a year

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Job content

Job details
Posting date:
03 June 2021

Salary:
£18,000 to £20,000 per year

Hours:
Full time

Closing date:
03 July 2021

Location:
Chippenham, Wiltshire

Company:
ContactCORP Ltd

Job type:
Permanent

Job reference:
412

Summary

Business Support Consultant | Chippenham, Wiltshire | £18 - £20k DOE

Hours: Monday to Friday 9-5.30 and every third Saturday 9-12.30

Job Overview

Our client is looking for an Office Administrator to provide general office support to their busy team in Chippenham. If you have great organisational skills with the ability to multi-task, then this could be the perfect role for you!

  • Are you efficient and methodical?
  • Do you have experience of working in a financial services environment?
  • Are you a good communicator both face-to-face and over the telephone?
  • Do you have an aspiration for career progression?

Must have GCSE (or equivalent) Maths & English - Grade C or above

Any successful candidates must be able to pass a standard DBS check and credit check.

General duties:

  • Adhere to the company processes
  • Deliver your individual PDP
  • Achieve own and team objectives
  • Comply with legal, regularity and industry codes of practice.
  • Demonstrate strong customer focus, and excellent customer service skills
  • Respond promptly to customer needs and take responsibility for customer concerns
  • Assist office with Adjustments
  • Assist office with Cancellations
  • Collect any outstanding premiums generated as a result of sales and make sure these premiums are prepared on the SSP system correctly to enable the accounts dept to pay the insurers.
  • Answer inbound calls within 3 rings
  • Deal with walk-in customers promptly and politely
  • Assist office/colleagues to provide an advised sales service to clients
  • Resolve queries
  • Liaise with Insurers
  • Be pro-active & turn enquiry calls in to sales
  • Assist office to sell additional products to existing clients
  • Work to targets
  • Action company and client post
  • Handle cash, cheques, and process credit/debit card payments
  • Office administration
  • Any reasonable request by line manager not specified above



Competencies:

  • Oral & written communication
  • Planning & organizing
  • Integrity
  • Technical competence
  • Team building personal motivation

Driving licence desired but not essential.

ContactCORP Ltd are acting as an employment agency with regards to this insurance sales consultant job based in Chippenham, Wiltshire.
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Deadline: 21-06-2024

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