Business Intelligence / Data Analyst LBHF610484

Job content

Job Details

Salary range: £40,005 - £41,286 per annum

Work location:The Clockwork Building, 45 Beavor Lane, Hammersmith, W6 9AR

Hours per week: 36

Contract type: Permanent

Closing date:01 December 2023

Contact details for an informal discussion: Olfa Djebbi, Parking Manager (Business Intelligence) via email at OLFA.DJEBBI@LBHF.GOV.UK

Advert Text

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.

This role is part of the Business Intelligence team within the Parking Services, which focuses on creating impactful analytical and business intelligence solutions that help the service make better informed decisions.

We are currently seeking a skilled and enthusiastic Business Intelligence / Data Analyst to join our dynamic Parking Services team. Working alongside other parking and environment teams, you will be engaged in analysing and interpreting complex data sets, allowing to provide valuable insights and recommendations for improving our business operations.

The use of state-of-the-art methodologies in data management is crucial in evolving the business going forward. To be successful in this role you need to be passionate about data analytics and data optimisation. You will be knowledgeable with the concepts of data analysis, modelling, and visualization.

Our mission is to be the best council. To do this we need the best people to help build our vision. If you’re looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you.

Role Responsibilities

• Design and develop real-time and historical dashboards that empower data-driven decision-making.
• Utilize statistical techniques and analytical methods to produce patterns and trends.
• Communicate effectively and gather data from various internal and external sources.
• Review current data flows and work processes; design and develop ways to optimize and automate them.
• Ensure data quality and data protection in compliance with GDPR and the Council’s Information Management related policies.
• Undertake any other duties of a similar level of responsibility as may be required.
  
  

Please refer to the Role Profile for more information.

Role Specific Qualifications

We are looking for a candidate with the following qualifications, skills, and experience:

• Proficiency in technology and tools for business intelligence, such as Excel, Power Bi, and Tableau. Familiarity with statistical analysis and programming languages (e.g., Python, R) is desirable.
• Experience in analysing complex data sets and generating actionable insights.
• Strong understanding of complex analytical processes and models.
• Excellent engagement skills to understand business requirements and communicate with both technical and non-technical stakeholders.
• Ability to simultaneously manage multiple short, mid and long-term projects in a fast-paced environment.
• Initiative mindset. You are proactive, self-motivated, and continuously seek opportunities to enhance your skills and knowledge in the field of business intelligence and data analysis.
• Degree qualification (or equivalent) in a relevant subject, preferably with statistical, database or ICT elements.
• Desirable experience in working with large multidisciplinary teams.
  
  

People Values

How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

We are fair

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

We are caring

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

We are collaborators

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

We are driven

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

Recruiting For Attitude

Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:

Complex problem-solving

The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

Critical thinking

The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

Creativity

You take approaches that demonstrate how doing things differently and creatively changes the dynamic in situations. You can apply creative solutions that deliver hard outcomes.

People management

You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

Coordinating With Others

You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

Emotional intelligence

You have a high degree of self-awareness and self-regulation in a wide range of situations from one-to-one conversations to team and group dynamics. You can recognise motivating factors and demonstrate empathy appropriately applying a wide range of adaptive social skills.

Judgement and decision making

You can take rational and evidence-based decisions and take responsibility for your decisions and actions. Where there is ambiguity or a lack of evidence you can demonstrate the ability to understand the environment and show flexibility in applying your judgement.

Negotiation

You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

Service orientation

You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achievement of objectives. You and your team can demonstrate how your overall contribution to the organisation and service delivers to our organisational aims and objectives.

Cognitive flexibility

The ability to recognise the environment in which you work and adapt and shift to this environment to maximise your own personal achievement and lead others in the same approach. Applying cognitive flexibility to situations of significant change and transformation.

Hammersmith & Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.

Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies.

We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.