Business Development Support - E-Marketing Data

Latham & Watkins, a global law firm consistently ranked among the top firms in the world, is seeking a Business Development Support – E-Marketing Data to join our dynamic Business Development team in Manchester or London. As this role will be providing support to a predominantly US based team, the standard working pattern for this role is 12pm – 8pm.

About Latham & Watkins

With offices in 14 countries, more than 3,000 attorneys and over 2,500 professional staff, the key to our success and our continued ability to deliver the highest quality service to our clients is our “one-firm” culture – a spirit of teamwork and shared commitment to quality across our global offices that has long distinguished Latham from other law firms.

Working with the world’s best lawyers requires great people, award-winning technology, continuous learning and a collaborative work environment. Latham & Watkins is committed to developing its employees and providing opportunities for advancement. We offer employees the chance to gain experience working with some of the biggest global clients in an environment that thrives on creativity and teamwork.

About the team

As part of the Business Development Department, the E-marketing Team supports the firm’s marketing efforts in relation to client contact and relationship data. The Business Development Support – E-Marketing Data supports the BD Manager E-Marketing, and Senior Coordinators E-Marketing in ensuring the efficient running of Latham & Watkins’ Client Relationship Management (CRM) system, InterAction, and the firm’s eComms data in the following areas:

• Researching and completing profiles in the firm’s databases
• Making recommendations regarding the system configuration and/or processes for data collection
• Routinely exporting, analyzing, and reporting data for business development efforts
• Leading audit and data cleanup projects
• Training users on navigating the firm’s systems and identifying opportunities to strengthen user adoption
• Working on special projects on various issues as needed
• Ensuring integrity of data by inputting data accurately, processing duplicates and verifying information
• Working with the Marketing Technology team and IT to prepare for various upgrades to platform, including testing, documentation, and research

About you

We’d love to hear from you if you:

• Are an excellent communicator with well-developed and professional interpersonal skills, including the ability to interact and communicate effectively with clients and staff at all organisational levels of the firm;
• Have a demonstrable commitment to, and experience of, working successfully in a client-driven environment; and
• Have excellent attention to detail and the ability to work in a logical, methodical manner.

The successful candidate will:

• Have experience working within a professional services environment within database administration;
• Be prepared to act as an ambassador for the InterAction Team within the firm, winning the trust and confidence of their internal clients through sound advice on best practice, innovative solutions and sensitive client handling skills; and
• Be capable of multi-tasking, possess energy and enthusiasm and take pride in striving for the highest standards of product and service delivery.

Successful candidates will not only be provided with an outstanding job opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham’s comprehensive benefit program which includes:

• Health insurance as well as group income protection and life assurance
• Wellness programs (e.g. membership to HeadSpace, access to mental health services, well-being events, etc.)
• Professional Development programs
• Employee discounts
• And more!

Additionally, we have a range of global affinity groups (including LGBTQ group, multicultural group, women’s group). These provide a platform for staff to share experiences, advice, and interests, encouraging a continued discussion on diversity.

Latham & Watkins is an Equal Opportunity Employer. Our commitment to diversity, equal opportunity, pro bono work and sustainability enables Latham & Watkins to draw from a remarkable wealth of talent to create one of the world’s leading law firms. Our lawyers, paralegals, and professional staff worldwide comprise a rich mixture of different races, ethnic backgrounds, religions, sexual orientations, cultures, and primary languages. Our diversity makes us who we are.

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