Business Analyst

Job content

Company Outline

Job Role: Business Analyst

Location: Hybrid - Leicester/ Birmingham

Salary: £35,000 - £45,000 (DoE)

Why do we want you?

You are an experienced Business Analystwith an analytical mind curious to learn our customer needs, business objectives and user journeys. Here you will have the opportunity to delve into the technical requirements of our teams to drive system implementations and software development. Interested? Now could be time to join our global organisation where you are fully supporting one of our divisions - We would love to hear from you!

We are Wilmington plc

Wilmington plc is a portfolio made up of specialist brands providing custom solutions to customers across the globe from over 10 different offices . We provide a wide range of products including specialist information and data, and high quality training and education, to help professionals manage Governance, Risk & Compliance (GRC) and Regulatory Compliance challenges. Find out more about our core purpose and how we help our customers do the right business in the right way .

Our two divisions, Intelligence and Training, are underpinned by the work of experts in their field, including data and technology specialists and highly skilled practitioners who deliver our training and education solutions.

Our ambition is to have the best people work with us at Wilmington, delivering their best work because we care about them, include them and empower them. We will support you, develop you and recognise you.

Main Purpose of Role

• Develop working relationships with businesses within our Training division and our project & engineering teams.
• Elicit and document business requirements from internal stakeholders reaching formal agreements for deliverables including capturing acceptance criteria to inform testing
• Document “as-is” user journeys across our processes and systems to inform the “to-be” design.
• Become a “super-user” of the division’s technology platform and proprietary data models/structures bridging business needs and technical specifications.
• Assist in the definition and design of custom development and reporting solutions for the division, providing documentation for business and technical stakeholders.
• Analyse existing business processes and client legacy approaches, recommend and lead their conversion to agreed target operating models.
• Provide stakeholder training and support during the embedding of new systems and processes.
• Collaborate cross functionally and build support & alignment across multiple business units.
  

Skills And Experience Required

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.

You Must Also Have

• Analytical & critical thinking – Gathering and understanding customer needs and business objectives to assess options before arriving at a solution. Able to identify minimal viable solutions or products and effectively justify these.
• Communication and interpersonal skills – Able to communicate complex processes and problems in a concise and accessible manner.
• Documentation and presentation – Well versed in BA documentation tools and processes, SWOT analysis, swim lane diagrams, composing user stories and defining acceptance criteria.
• Negotiation and persuasion – Able to build consensus across multiple stakeholders to achieve support for optimum solutions.
• Certification in business analysis (i.e. requirements engineering, modelling business processes, commercial awareness etc.)
• Experience of using the SCRUM (or similar) agile process management framework.
  

Before you go....

Why join us?

We are a dynamic business, providing a huge number of products to a wide range of customers. Therefore we understand the power of diversity, and we celebrate the innovation and creativity that can be achieved through our own unique experiences, knowledge, and perspectives. We love to build teams that showcase our individuality and creativity, building our positive culture across our organisation.

Our work provides variety, development and the opportunity to be part of a committed community of over 700 colleagues in 8 countries worldwide. Our environment is encouraging, supportive, and committed to individual, business and team growth; one where people love to join and make an impact. We embrace new ideas and fresh thinking, we overcome challenges together, and we rely on each other to bring innovation to life. At Wilmington, we work hard to help each other grow and succeed.

What do we offer?

Joining Wilmington means you’ll be part of a dedicated team, committed to providing high quality services and support to our customers. Our people are empowered to learn and develop themselves, and being part of our team, we provide the opportunities for you to grow.

We offer a great core benefits package which includes performance related bonus, pension and life assurance. We also offer a flexible benefits package so you can tailor your benefits to suit you ie additional holiday purchase, healthcare, subsidised gym memberships, cycle to work schemes and discount vouchers.

We have a hybrid working framework that balances flexible working with providing the space for collaboration and learning from each other.

We care about the physical and mental health of all our colleagues. We provide an extensive range of wellbeing resources so that everyone feels supported, and has the best opportunity to do their best work.

The Legal Bit!

The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

• Please note that this role may remain advertised until an offer of employment has been made.