Business Administration Apprentice

SNF is the world’s leading polyacrylamide manufacturer, supplying a range of flocculants and coagulants for Industrial & Municipal Wastewater Treatment. SNF has developed a range of more than 1000 products which are used in processes where water is present: drinking water production, wastewater treatment, sludge dewatering, oil and gas extraction, mining, agriculture, and the manufacture of paper, textiles, and cosmetic preparations.

Based in Wakefield, West Yorkshire and covering the whole of the UK we provide industry leading technical service and support to ensure we continue to offer our customers the highest quality products on the market.

We have an exciting opportunity for an Apprentice Business Administrator to work within our UK Head Office in Wakefield reporting into the Finance department.

The successful candidate will have the ability to learn through formal qualifications and develop their skills and competence to provide an efficient, professional, and confidential administration service.

As a part of this opportunity, the successful candidate will learn about other key areas of the business by spending time within each function e.g., Finance, Customer Services and Supply Chain, in order to gain a good understanding of the SNF business and its administration requirements.

A particular interest in activities within a Finance function would be desirable but not essential.

Key duties and responsibilities will include the following:

• Support Finance credit control function and cover holidays
• Customer administration, e.g., price input
• Support Finance accounts payable duties and cover holidays
• Support daily banking activities, e.g., reconciliations
• Inputting of financial journals
• Management of on-site meeting rooms
• Receiving and attending to visitors when visiting head office
• Responsibility for reception duties
• Administration of incoming and outgoing mail
• Dealing with customer service enquiries via telephone and email
• Processing customer orders and invoices
• Additional duties as and when required to meet the demands of our developing business

Skills and Competence required: -

• A flexible but organised approach with the ability to work independently if required
• The ability to learn how to prioritise your own workload with support and coaching from the relevant department head
• Attention to detail is a pre-requisite along with a high level of accuracy
• The ability to work with the utmost discretion and with confidential issues as well as represent the company in a professional manner
• Effective communication skills, both written and verbal. Providing clarity and checking understanding and communicating in a professional manner
• IT literate – ability to use Microsoft systems, predominately Outlook, Word, and Excel
• Ability to work collaboratively within a diverse team

• Proactive
• Ability to prioritise work load
• Attention to detail
• Punctual
• Reliable
• Eager to learn

• You will have a minimum of GCSE grades 4/C in Maths and English (or equivalent)

A permanent opportunity may be offered for the right person.

To achieve the transferable knowledge, skills and behaviours required for a business administrator, you will work towards completion of the City & Guilds Level 3 Diploma for the Business Administrator qualification.

This qualification has been developed to support learners completing the Business Administrator Apprenticeship Standard and covers the required knowledge, skills and behaviours.

The qualification covers a range of topics through 7 mandatory units and 1 optional unit:

• These units are achieved through completion of online multiple-choice tests under exam conditions.

Functional Skills in English and maths:
These are key elements of your apprenticeship and are essential to the role of a business administrator. If you do not already have a GCSE at grade A*-C (or new grade 9-4) in these subjects you will be required to study Functional Skills at the appropriate levels. Maths and English skills will support your apprenticeship programme, assisting you with assignment writing, research, job applications, presentations, and data analysis, to mention just a few.

Most employers look for ability in these areas and the majority of university courses require you to have maths and English GCSEs at A*-C (or new grade 9-4). This is why the development of maths and English is so important, whatever your field of study.

Completion of the qualification and functional skills will lead to End Point Assessment. This consists of a multiple-choice test, portfolio interview and a project presentation, which will be carried out by an Independent End Point Assessor from City and Guilds.