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Business Administration Apprentice
View: 103
Update day: 13-05-2024
Location: Doncaster Yorkshire and the Humber
Category: Administrative / Clerical / Assistant
Industry:
Job type: Full-time
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Job content
This is a fantastic opportunity for an individual to start their career in the medical support sector. You will be joining a market-leading organisation, providing administrative support and services to a team of professionals.
The Case Worker is responsible for administering patient’s cases which have been requested via MedCo.
The role is exciting and multifaceted with duties including but not limited to:
The Case Worker is responsible for administering patient’s cases which have been requested via MedCo.
The role is exciting and multifaceted with duties including but not limited to:
- Processing documents/emails/telephone calls from solicitors/patients
- Booking and rearranging medical appointments as required
- Chasing of medical reports as required
- Ensuring service level agreements are complied with
- Recruiting of specialist experts if necessary
- Provide a high level of customer care and service to all patients
- Ensuring all tasks are processed in accordance with procedures and notes are added to every case history
- Carry out all duties in compliance with Data Protection laws
- Reporting any breach of data to your Manager for escalation to the Caldicott Guardian
This role is office based. Incoming work will be distributed via company systems by your manager. Ensuring that all incoming work is dealt with within the required timescales
Skills and competencies
Interpersonal skills - ability to build successful, mutually beneficial business relationships. Understanding of company software Planning, organisation and time management skills Knowledge of key policies Punctuality and attendance
Values and Attributes
- Working together for patients.
- Respect and dignity.
- Commitment to quality of care.
- Compassion Improving lives.
- Everyone counts
Qualifications:
- Full training will be provided in your probation period, followed by annually refresher training
Technical knowledge / experience
- Understanding of company procedures, policies and system to support effective auditory control and regulatory compliance
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Deadline: 27-06-2024
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