Bank Support Worker

Job content

Would you like to work for a leading mental health charity?

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Do you want a rewarding career where you can really make a difference?

If yes, join us here at Rethink Mental Illness.

We have exciting opportunities at our Albany House our service in Stratford Upon Avon where you will join our friendly and inspiring team as a Bank Mental Health Recovery Worker. Your role will be a Bank Position based in the service. You will need to be able to work flexibly as you will be working shifts as and when required.

Our Albany Lodge service is an Eight-bed nursing care home for people living with a mental illness.

The service is led by mental health nurse. The home is located within walking distance to local amenities and Stratford upon Avon town centre. Service users are encouraged to attend local events and take part in local community life.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

You will be supporting someone in their daily activities and helping them lead a fulfilling life, this can involve:

Helping with personal care

Supporting with medication

Providing encouragement with household tasks such as laundry, cooking and cleaning

Supporting to learn new skills, achieve their dreams and ambitions

Assisting people pursue their interests and hobbies

Working with other mental health professionals and the family/friends of the person being supported

familiar with individual Care/Recovery Plans and support people who use our services in achieving their goals

Do you have what we are looking for?

An interest in Mental Health and a strong desire to learn new skills.

A positive, eager and creative approach in identifying solutions.

Excellent communication and organisational skills

Experience of providing support to people with a mental illness; or experience of providing care and/or support services within another social care setting in either a paid or voluntary capacity

Ideally, we would like you to have some experience or understanding of Mental Health however Support Work isn’t all about qualifications. If you have a passion for making a difference to the lives of people living with a serve mental illness, you may be who we are looking for.

The safety and wellbeing of our service users and colleagues is our first priority, which is why it is now a condition of employment for anyone joining us that they have either had the recommended Covid-19 vaccine or agree to have it when offered by the NHS. You can find more information on our approach and why we have made this important decision in our attached Covid-19 vaccination information document.

What will you receive?

You Will Also Receive

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learning courses.

Salary of £9.55-£10.88 Per hour

Contributory pension scheme

Life assurance and employee assistance programme

Eyecare vouchers

Flexible working

Don’t just change jobs, change lives!

Rose Adams is the Resourcing Advisor looking after this role. If you have any questions please email me at or you can call me on 07775682782.

Just a couple of things,

We welcome applications from everyone, applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer/Questioning+ (LGBTQ+), people with a disability, or those from Black, Asian and Minority Ethnic (BAME) backgrounds are actively encouraged to apply. We are proud to have also been awarded Disability Confident employer status. We have an ambition of becoming an anti-racist organisation and we recognise there is more to do in ensuring our recruitment is fair and inclusive, which is why we are recruiting new roles in helping us to achieve this. Please be mindful that we may need to close adverts early if we receive a high volume of applications, we therefore encourage you to apply as soon as possible. If a shortened closing date has a significant impact on your ability to apply, please let us know.

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