Bank Emergency Ward Clerk

☞ Betsi Cadwaladr University Health Board

View: 104

Update day: 01-06-2024

Location: Bangor Wales

Category: Health / Medical Care

Industry: Hospitals Health Care

Position: Entry level

Job type: Full-time

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Job content

Detailed Job Description And Main Responsibilities
  • To receive and respond to telephone enquiries from patients, families, other agencies and Health Board staff in a professional, helpful and sensitive manner, answer queries within own area of responsibility or refer to the appropriate department.
  • Communicate with GPs; other Health Services and Social Services; Hospitals, Independent and Voluntary Sector, patients and relatives. Dealing with enquiries without the need for direction in a large proportion of queries.
  • Processing ward documentation e.g. admissions and discharges
  • Use of WPAS to manage all referrals, waiting lists and appointments for all patients in a timely manner
  • The post holder will ensure that all case-notes, their content and other records are tracked to the relevant person, and returned to file as quickly as possible in a tidy condition.
  • Filing of results in case notes, including those case notes tracked to ‘out of ward’ areas
  • Maintain appropriate manual / computerised systems and update as required
  • Photocopying of appropriate documentation as directed
  • Undertake clinical coding as directed
  • Monitor and maintain stationery supplies for the area (SDEC/AMU)
  • Handling of patient’s property at the request of the ANP and liaising closely with General Office to ensure safe keeping of said items
  • Any other ad hoc duties, which are reasonable and appropriate to the grade, thereby supporting each other as a team and the Service as a whole
  • Welsh essential post (minimum of level 3) .

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Main duties of the job

The EC Bank Ward Clerk will be responsible for providing a professional, efficient, accurate and prompt administrative/clerical service to the Same Day Emergency Care Unit (SDEC) and Acute Medical Unit (AMU) to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Support Manager - Emergency Care.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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Deadline: 16-07-2024

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