Associate, EMEA Sales Operations

☞ Silicon Valley Bank

View: 108

Update day: 01-06-2024

Location: London

Category: Finance / Bank / Stock

Industry:

Job type: Full-time

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Job content

BE PART OF A BANK LIKE NO OTHER.
When you work with the world’s most innovative companies, you know you’re making a difference.
Our clients are the game changers, leaders and investors who fuel the global innovation economy. They’re the businesses behind the next medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to SVB for our expertise, deep network and nearly forty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising SVBers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at SVB and be part of bringing our clients’ world-changing ideas to life. At SVB, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities SVB serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization. And we work diligently to encourage all with different ways of thinking, different ways of working, and especially those traditionally underrepresented in technology and financial services, to apply.
Job Description:
The Sales Operations Associate will be an experienced individual that enjoys analyzing data and looking for insights to support strategic decision making. They will work alongside senior team members and help find ways to influence sales leadership.
The mission of the team is to find pathways to accelerate the growth of the EMEA business by:
  • Bringing consistency to our Go-to-Market (GTM) strategy
  • Leading critical initiatives and helping our sales teams translate GTM strategy into execution
  • Bringing data & insight into strategic decision making
  • Empowering our sales teams to be the trusted advisors to our clients by setting best practices and delivering sales training
  • Increasing efficiency through sales enablement – automation, enhanced analytics, and sales tools
  • Building competitive advantage through personalized insights and positioning SVB as the leader of innovative content
The associate will be a key part of the team and work directly with sales colleagues and leaders to tackle their most pressing pain points and increase the efficiency of their teams. This will include hands on work, which typically involves research, dissecting complex datasets and applying advanced analytical thinking to uncover insights, which help inform the sales strategy of the team. The associate will then collaborate with sales leaders to help formulate the strategy into an actionable plan and project manage the initiative’s implementation.
Types of questions you will be asked to help answer:
  • What sectors should my team double down and which segments should we expend into and why?
  • How should my team be leveraging sales tools to be more efficient?
  • How should my team (V&G) collaborate with the Corporate Finance team to target prospects in the pre-IPO space?
  • Based on your Series A data analysis, what actions should my team take away?
  • How can we automate manual tasks to increase our efficiency?
  • Do SVB’s public clients outperform the market? If yes, how should we use that insight in our client pitches?
RESPONSIBILITIES
  • Help support in the delivery of key initiatives and share recommendations on what that will help achieve our strategic goals while partnering closely with sales leaders alongside the VP on the team
  • Perform analysis of proprietary and 3rd party data (e.g. Pitchbook, Beauhurst, Dealroom, CapIQ etc.) to extract valuable insights and share recommendations on what actions should be taken
  • Identify training areas to focus on with sales teams and deliver engaging training, that will help sales teams capitalize on their opportunities
  • Monitor and update key metrics related to client acquisition, pipeline, loan portfolio, funding, product penetration, referral channels, etc. and highlight key areas they should focus on and why
  • Recommend areas of operational improvement that lead to more efficient and automated portfolio management and business development, help project manage the delivery of these changes
  • Advocate and help embed best practices, champion data quality (e.g. CRM) and data driven decision making among our sales teams, pro-actively target teams that are behind the curve
  • Collaborate on cross-team and cross-functional projects and support implementation of global Sales Operations, Sales Technology and Sales Training initiatives in EMEA
  • Share recommendations on new external partnerships and enhancement of internal systems and sales tools and help support their implementation
SKILLS AND REQUIREMENTS
  • Bachelor’s degree or equivalent professional experience in a quantitative discipline, such as economics, finance, mathematics or statistics, and an accomplished academic record
  • Team player who can work across multiple departments and move fast while juggling multiple projects – all while keeping very close attention to detail and working with key stakeholders
  • Some experience building rapport with sales leadership
  • Must have entrepreneurial can-do attitude, exceptional drive, and self-motivation with examples of achievements
  • Ability to work in a fast-paced environment while constantly seeking opportunities for personal development
  • Problem solver with examples of identifying and delivering on opportunities to improve sales processes with evidenced business impact
  • Some experience delivering recommendations effectively (incl. creation of high-quality internal pitch decks), experience project managing the implementation stage desired
  • Healthy business judgement and acumen – some consulting experience desired
  • Understanding or interest in technology, life sciences, start-up, venture capital / private equity and corporate finance ecosystems desired
  • Understanding of commercial banking structure, products, and business model desired
  • Excellent verbal and written communication skills in English
Technical Skills
  • Advanced user of Microsoft Power Point
  • Highly advanced (power) user of Microsoft Excel
  • Highly advanced data analysis skills
  • Ability to use Tableau desired
  • Familiarity with databases such as PitchBook, Beauhurst, Dealroom, CapIQ etc. desired
© 2023 SVB Financial Group. All rights reserved. SVB, SVB FINANCIAL GROUP, SILICON VALLEY BANK, MAKE NEXT HAPPEN NOW and the chevron device are trademarks of SVB Financial Group, used under license. Silicon Valley Bank is a member of the FDIC and the Federal Reserve System. Silicon Valley Bank is the California bank subsidiary of SVB Financial Group (Nasdaq:
SIVB
).
Equal Employment Opportunity
Silicon Valley Bank is an equal opportunity employer and is dedicated to expanding its commitments and investments to create a more diverse, equitable and inclusive company culture and innovation ecosystem. We are strongly committed to the values and policy of equal employment opportunity across our employment practices.
Silicon Valley Bank UK Limited is registered in England and Wales at Alphabeta, 14-18 Finsbury Square, London EC2A 1BR, UK (Company Number 12546585). Silicon Valley Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Firm Reference Number 543146). Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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Deadline: 16-07-2024

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