Associate Customer Support Representitive

☞ OEConnection (OEC)

View: 107

Update day: 01-06-2024

Location: Newbury South East

Category: Other

Industry: Software Development

Position: Entry level

Job type: Full-time

Loading ...

Job content

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.Position SummaryThe IAM (Independent Aftermarket Market) includes a team of people each assisting our client Peugeot, Citroen and DS (Stellantis) Hub dealers within their allocated country. PSA Hub dealers will rely on this candidate for assistance in the smooth running of PSA related queries. This is an amazing opportunity for an individual who can speak impeccable Dutch, English and/or French and who ideally has some knowledge of the parts industry.Key Candidate Requirements
  • Returning orders to the manufacturer
  • Liaising with supplier Hubs
  • Assisting in claims when damaged parts are delivered
  • Parts Technical identification queries
  • Tracking undelivered/back ordered parts
  • Other customer support queries
  • Order Processing
  • Inbound / outbound call activities
  • Brand awareness calls
  • Customer service calls
Skills And Experience
  • Parts experience would be preferable
  • Excellent telephone manner
  • Willing to learn and take on new challenges
  • Positive personality who will fit into a young and vibrant team
  • IT Skills – ideally experience in SAP, Excel and Outlook
  • Customer service experience
  • Zendesk Experience (Not essential)
Language Skills
  • Dutch
  • English
  • and/or French
W e have updated our Privacy Policy to comply with the new European Union data protection law. Please note that OEC is a US-based company, as such, your personal information supplied during the job application process may be sent to the US. By applying for this role with one of the companies in the OEC Group, you are consenting to the processing and retention of your personal data in accordance with the company’s data protection policies.Please click here to refer to our Candidate Privacy Policy for more information.Apply now
Loading ...
Loading ...

Deadline: 16-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...