Assistant Station Manager - Liverpool

At World Fuel Services, our employees are the key to our global success.We are industry leaders due to the innumerable talents of our approximately 5000- strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

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World Fuel Services Corporation (NYSE: INT) is a Fortune 100 company providing aviation, marine and land energy, logistics, and technology solutions to customers and suppliers around the world. Our global team of local professionals delivers innovative products and services at more than 8,000 global locations.

With revenues in excess of $27 billion and over 5,000 employees worldwide, World Fuel Services offers its customers a value-added outsource service for supply, quality control, logistical support and price risk management.

Global Physical Operations mandate is ensuring the safety and reliability of our operations which is fundamental to our business and success. Global Physical Operations is responsible for the safe, effective and subsequently efficient operation of all physical assets owned, leased or operated by WFS; responsible to operate to standard on time in compliance.

Working in close partnership with segment commercial leaders and in close collaboration with staff (HR, Internal Audit, Finance, Legal, Insurance, Communications, Technology), Global Physical Operations continues development of cost-effective and fit-for-purpose operating procedures together with QHSSE compliance assistance/assurance to the WFS sites.

Global Physical Operations – Aviation is required to operate into plane, storage facilities, inventory and owned assets as required by the business including the management of any JVs in relation to aviation operations in a safe and professional manner. It achieves this by:

Operating into plane and storage operations that meet regulatory requirements and procedures Procurement Training Technical Service Agreements Commercial Awareness & Cooperation Cost Efficient Asset Management

The GPO (A) mission is to create value for WFS businesses and their customers in the operation of aviation fuelling facilities and associated services including Joint Venture management by delivering technical excellence, innovative solutions through one global team.

The vision is to become a world leader in the operation of aviation fuelling facilities and associated services in support of WFS business strategies. Build a world-class organization that drives sustained growth through a high-performance culture and technical excellence.

1.Purpose of the Job

Responsible to the Ops Manager and Station Manager GPO (A) UK, the Assistant Station Manager (Liverpool) is the delivery agent responsible for supporting the driving results through World Fuel Services’ physical asset operations in area of responsibility within the United Kingdom. The position will be responsible for the day-to-day routine support management (Site Specific) and implementation of all aspects of the operation including safety, operational protocol, logistics management, environmental regulations and management of physical assets to achieve operational best practices.

2.Principal Responsibilities

• Deputise as required for Ops Manager or Station manager GPO (A) UK (*depending of specific site locations).
• Support the Implementation of QHSE standards and processes in designated GPO (A) locations.
• Responsible for applying Quality & Technical policy within designated GPO (A) locations in line with Industry standards.
• Support and Manage designated location physical assets, operating staff and provide oversight, guidance, training and organisational alignment to achieve safety, regulatory and operational excellence and best practice.
• Support any change and hold site personnel accountable to deliver results.
• Support UK Ops Manager and Station manager to facilitate growth whilst maintaining current operations.

• Manage the day-to-day operation (*depending on location) and maintenance of WFS designated operated and supported airport storage and into plane facilities.
• Oversee day-to-day routine aspects of designated site aviation fuel stock management.
• Review and approve fitter purchase requests within designated UK locations.
• To ensure that Product Quality Standards at GPO (A) designated operated locations are maintained at all times.
• Represent WFS interests at the airports concerned and liaise with external organisations as well as with internal contacts to ensure that all aspects of designated operations are properly managed and integrated.
• Review the performance and career development of subordinate staff at regular intervals.
• Monitor and approval of all designated site overtime and KPI monthly reports (*depending on location).
• Provide the customer service as defined in the commercial agreements.
• Liaise with local representatives of airlines, general aviation and military customers.

3.Principal Networks & Contact Links

Internal

• GPO(A) Operations Team
• GPO Technical Procurement Team
• Director QA & TA GPO(A)
• Global HSE Manager GPO(A)
• GPO Systems Manager
• GPO Engineering Manager

External

• JIG
• EI
• Airport Authorities

4.Supervisory Responsibilities

• Approximately (*depending on location) Indirect Reports

• LPL, BHX, LTN, EMA and SOU *TBC
• Designated Aviation UK locations asset and maintenance management
• GPO (A) UK Plant and Vehicle fitters’ personnel (*if personnel are located with designated sites)

5.Geographic Scope & Travel Requirements

Role will be at designated airport based but there may be requirement to travel which will entail eligible for the company fuel allowance payment. Travel frequency in the UK is low (*depending on site locations).

6.Key Performance Measures

• For the UK designated Site Operations:
  • Successful Delivery of HSE KPIs
  • Successful Delivery of Operational KPIs
  • Successful implementation of Training Programme
  • Delivery of support to UK Station Manager whilst maintaining current operational capability
  • Meeting agreed ongoing objectives in the time agreed

1.Education Required

Essential: A minimum of 3 GCSE’s (Grades A-C) including Maths and English.

Desirable: Educated to A Level standard

2.Work Experience Required

At least 3 years work experience within the Aviation Fuels sector

3.Technical Skills & Specific Knowledge Required

Essential

• Experience of working within teams in a dynamic aviation operational environment.
• Aviation fuel supervisory experience

Desirable

• Understanding of Risk Assessment & Risk Management
• Working knowledge of Fuel Management Systems

4.Behavioural Competencies Required

• Results Driver – The individual needs to be Action orientated, pragmatic and have the ability to get things done. Problem solving is an essential skill. They need to be able to keep the team/s on task and accountable for results delivery.

• Change Agent – Needs to be courageous, positive and a healthy challenger of the status quo. Driven to do things better, raising the bar whilst being flexible, agile and adapt to changing external/internal dynamics. Required to influence others to positively embrace change.

• Collaborator - Lives a ‘one team’ culture, valuing diverse ideas. Demonstrates cross segment, functional and regional collaboration. Defines success in terms of enterprise value, not line of sight.

• People Enabler – Engages others by sharing knowledge, or training/coaching. Motivates the team or team members. Gets the best from people. Gives credit where credit is due. Deals with issues directly and fairly.

• Strong written and oral communication skills are essential.

• Strong analytical skills are essential.

• Needs to understand and work well with different cultures and people

5.Language Requirements

• Fluent English