Assistant Manager - Full Time

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Thinking of joining us?

Creams Café is an Italian Gelato Dessert parlour, serving a marvellous range of tasty treats. Here you can enjoy a pleasant array of Waffles, Crepes, Sundaes, Milkshakes, Coffee, Cakes and a multitude of Gelato Ice Cream flavours.
We would like you to join our team of talented individuals, who can create spectacular Sundaes, warm tasty Waffles and serve with outstanding customer service, leaving everyone completely satisfied with their creams experience.

Assistant Manager - What are we looking for?
Have you ever visited one of our restaurants before? If you have, you will have some idea of what’s involved in working here, but you might not realise the variety and scope of the role. You will be managing a team to work together to prepare and serve the best flamboyant desserts - by far!

Specific responsibilities include overseeing the creation of our visual feast of products and looking after our customer’s needs, whether you’re welcoming at the door, serving behind the counter or being out and about in the dining areas making sure we are delivering a fantastic experience.

We are looking for Assistant Managers who can support our Store Managers to build, develop and leads their teams to create ’Escape from the Ordinary’ customer moments while maintaining our exacting operational standards for our product and place and driving performance to achieve and exceed targets.
What can you bring to Creams?

You’ll be more than capable of assisting the Store Managers in all aspects of our day to day operation, supervising shifts to ensure that sales, profitability and standards are maximised and all company policies and procedures are followed. You’ll proactively coach and support the team at every opportunity and at the same time make it fun!

You’ll need to be confident in approaching and dealing with our diverse range of customers. Friendly, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening and the ability to hold positive face-to-face conversations with eye contact and smiles are a must.

You’ll also need to understand the importance of maintaining high standards of food quality and service with all the associated requirements for hygiene, health and safety, staff development and stock control. You’ll enjoy rising to the challenge of our fast moving, high energy environment, and be ambitious to develop your career with us.
Our Assistant Manager roles are permanent positions which will involve working shifts over a 7-day operation and during evenings and weekends, so flexibility will be required.
The store does not close until 11pm, so applicants must be able to work until midnight if required.

What are Creams offering?

• A fun, vibrant working environment with plenty of variety and challenge!
• A competitive salary, plus tips
• Benefits and rewards, including meals on shift, discounts in surrounding stores and incentive awards
• Lots of opportunity for development as we continue our planned growth throughout the UK and beyond

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: From £23,000.00 per year

Benefits:

• Company pension

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Overtime

Supplemental pay types:

• Tips

Education:

• GCSE or equivalent (preferred)

Experience:

• Restaurant Management: 1 year (preferred)
• Management: 1 year (preferred)

Work Location: In person