Apprentice Resource Coordinator
☞ Arrow Enterprise Computing Solutions Limited
View: 106
Update day: 07-05-2024
Location: Harrogate Yorkshire and the Humber
Category: IT - Hardware / Networking IT - Software Information Technology
Industry:
Job type: Apprenticeship
Job content
Arrow ECS Limited are looking to hire a driven and ambitious individual, who would like to start a career in a multinational organization as an Apprentice Resource Coordinator. While working in this role, you can will benefit from a wealth of experience and valuable training and support from the wider team. Apply today!
Closing date: 31 Jul 2021
Apprenticeship summary
Annual wage
£14,000.00
Working week
Monday - Friday, 09:00 - 17:30. At present the team are operating a 2-day office, 3-day home week. Expected to continue for now but there will always be a requirement for some time in the office (Historically this was 100% office-based role).
Total hours per week: 37.50
Expected duration
15 months
Possible start date
01 Aug 2021
Date posted
yesterday
Distance
180.6 miles
Apprenticeship level
Advanced
Level 3 (A level)Reference number
VAC001729215
Positions
2 available
You would be working in a friendly, organised and customer focused team in a fast moving and diverse part of the business.
Duties will include:
- Allocating consultancy resources and liaising between consultants, Arrow Authorised Partners (3rd party suppliers), Account Managers and customers
- Ensuring that all documentation is present and complete as part of the engagement
- Proactively follow up with partners to progress an opportunity
- Maintain full and accurate notes for all open opportunities
- Record all communications and plan the next actions in the PS systems
- Keep up to date the contact details for internal contacts, resellers, supplier partners, consultants, and end-users
- Ensuring that all documentation is present and complete as part of the engagement, including customer quote for services aligned to the project, “Scope of Work” (the project contract) and processing of the customer Purchase Order
- Set up and be active in virtual meetings, taking detailed and relevant notes and actions
- Undertaking ad-hoc tasks as directed by the Professional Services Manager
Alongside your duties you will also study towards the level 3 Business Administration apprenticeship qualification.
Requirements and prospects
Desired skills
- Excellent interpersonal/communication skills – in particular, a professional telephone manner (applies to video conferencing calls too)
- Computer literacy
- Proven organisational skills – full training will be given on in-house software system
- Good knowledge of Microsoft Office packages e.g. Excel, and Outlook etc.
Personal qualities
- A proactive and forward-thinking approach to all communications and interactions
- Willingness to negotiate commercially around day rates etc.
- A positive outlook, can-do attitude
- Customer-focused individual
- Close attention to detail
- Enthusiastic and flexible approach to work
- A strong team player – the role requires the jobholder to work as part of a team with colleagues, specifically within the department, but also in the wider context of Arrow and its customers
Desired qualifications
You will be expected to have achieved 5 GCSEs at grades A*-C/9-4 (or equivalent) including maths and English.
Future prospects
The company hope to offer a permanent role on completion of the apprenticeship, if no role is available in the department, they would support the individual to apply more widely in Arrow.
About the employer
Arrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, guides the development of powerful, practical, and complete IT solutions by combining technologies to address specific business needs. From cloud and data intelligence to security and IoT. With 2019 sales of $29 billion, the company maintains a network of more than 336 locations worldwide.
Employer
Arrow Enterprise Computing Solutions Limited
Address
Beckwith Knowle Nidderdale House
Otley Road
Harrogate
HG3 1SA
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Training
Training provider
THE APPRENTICE ACADEMY LIMITED
Applications for this apprenticeship are being processed by The Apprentice Academy
Contact
Sam Willcock 0161 200 1673 sw@theapprenticeacademy.co.uk
Level 3 Business Administrator apprenticeship standard, which includes:
- Level 2 Functional Skills in maths and English (if not already achieved)
- End-Point Assessment (EPA)
- Training provided by the employer and online with The Apprentice Academy
- 7000+ online resources available
- 1 to 1 coaching with experienced coach
Apprenticeship standard
Business Administrator
Level 3 (A level)
Deadline: 21-06-2024
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