Apprentice Medical Receptionist

☞ Burnham Medical Centre

View: 102

Update day: 11-06-2024

Location: Burnham-on-Sea South West

Category: Consulting / Customer Service

Industry:

Job type: Apprenticeship

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Job content

Are you looking to start a rewarding but challenging career with the NHS? We are looking for an outgoing, enthusiastic individual to join our busy surgery. This is an excellent opportunity to start a career in administration within the health care setting. You will learn a wide range of skills and will play an integral role in the surgery.


Closing date: 15 Jul 2021

Apprenticeship summary

  • Annual wage

    £15,600.00

  • Working week

    Monday - Friday 08.30am – 12.30pm & 1.30pm – 5.00pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    22 Jul 2021

  • Date posted

    today

  • Distance

    126 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001732570

  • Positions

    1 available

This role may be closed early if a sufficient number of applications are received.

To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff.

Main tasks:

  • Reception duties
  • Managing appointment systems
  • Managing medical records
  • Preparing consulting rooms
  • Operating telephone system
  • Start and end of day procedures (dependent on hours of work)
  • Communicating effectively with patients and carers, recognising the need for alternative methods of communication, and with team members
  • Taking responsibility for your own developmental learning and performance
  • Actively participating in training to update knowledge and skills to maintain competencies, including mandatory training
  • Assisting with safeguarding for both children and vulnerable adults using local guidance and referral criteria
  • Understanding basic legal and communication issues regarding child abuse, family violence, vulnerable adults, substance misuse and addictive behaviour
  • Alerting other team members to issues of quality and risk in the care of patients and other staff members

Requirements and prospects

Desired skills

  • Good level of written and spoken communications
  • Ability to stay calm under pressure
  • Organisational skills

Personal qualities

  • Good timekeeping and attendance
  • Reliability
  • Motivated and enthusiastic
  • Flexible and adaptable

Desired qualifications

English and maths GCSE A-C/9-4 or equivalent.

Future prospects

Employment dependant on vacancies at the end of the apprenticeship.

Things to consider

Please consider how you will travel to the place of work, particularly if you rely on public transport.

About the employer

Burnham & Berrow Medical Centre was founded in 1955 and has been at the heart of the community for the past 61 years. We have a team of almost 60 staff, both clerical and clinical. We are a large semi-rural practice with a patient list of 16,500 patients. We currently has 5 GP’s and a large clinical team to work alongside.

Employer

Burnham Medical Centre

https://burnhamandberrowmedicalcentre.co.uk/Home

Address

Love Lane

Burnham-On-Sea

TA8 1EU

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Training

Training provider

SOMERSET SKILLS & LEARNING CIC

Applications for this apprenticeship are being processed by Somerset Skills & Learning

Contact

Chelsea Edwards 07976 981937 cedwards@sslcic.co.uk

  • Customer Service Practitioner Level 2 Apprenticeship Standard
  • Functional Skills in English and maths if required
  • End Point Assessment: Presentation; Practical Observation; Professional Discussion

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 26-07-2024

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