Job type: Apprenticeship

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Job content

We are looking to recruit and train our next generation of lead generators in this fast paced environment. You will be fully trained from the start in all aspects of customer service and we hope to retain all staff after their training and develop them into our future managers.


Closing date: 01 Jun 2022

Apprenticeship summary

  • Weekly wage

    £177.97

    Wages explained

    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.00

  • Expected duration

    52 weeks

  • Possible start date

    01 Jul 2022

  • Date posted

    today

  • Distance

    233.9 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001843046

  • Positions

    5 available

We are looking to recruit our next generation of lead generators for our business based in Seaham.

We offer a full training system leading to a level 2 customer service qualification as well as an outstanding background to the world of energy.

Young professionals are at the heart of our business and opportunities for progression and career development are avaliable.

Duties include:

  • Learning all aspect of the business
  • Answering the telephone
  • Responding to emails
  • Dealing with customers

Requirements and prospects

Desired skills

  • Talkative with a lively personality
  • Communication skills

Personal qualities

  • Keen to learn
  • Good telephone manner

Desired qualifications

  • Maths and English Grade 4/C or equivalent

Future prospects

  • Good opportunity for long term employment and progression into management

About the employer

The Energy Service Centre are professionals in Energy. Established in 2019, TESC are based in the heart of Seaham and are now looking to expand their team .

Employer

The Energy Service Centre Limited

Address

2

Spectrum Business Park, Lighthouse View

Seaham

SR7 7PR


Training

Training provider

Milltech

Applications for this apprenticeship are being processed by Milltech

Contact

Liz 0191 5100414 liz@milltech-ltd.co.uk

Customer Service Practitioner Level 2 Apprenticeship Standard:

  • Full training in the ethics of the business
  • Full product training.
  • Telephone skills training
  • Opportunity to progress to level 3 training in customer service specialist

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 16-07-2024

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