Job type: Apprenticeship

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Job content

At the Holiday Inn, you will be the first point of contact for guests working front of house with the aim to delivering an excellent customer experience. As a hospitality apprentice at the Holiday Inn, you will be supported in your new role and be empowered to become fully qualified, professional front of house member of the team with one of the UK


Closing date: 30 Jul 2021

Apprenticeship summary

  • Weekly wage

    £161.25

  • Working week

    Monday - Sunday rota basis. To be discussed at interview.

    Total hours per week: 37.50

  • Expected duration

    12 months

  • Possible start date

    13 Aug 2021

  • Date posted

    yesterday

  • Distance

    144.2 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001739378

  • Positions

    1 available

Key roles and responsibilities; You will be working in a busy Hotel, restaurant and bar delivering excellent customer service to all visitors and guests.

You will be responsible for:

  • Arranging bookings
  • Seating guests
  • Delivering food and drinks as requested
  • Taking customer orders
  • Handling cash and card payments
  • Managing customer order systems
  • Serving food to customers
  • General kitchen cleaning duties
  • Checking stock levels and taking deliveries
  • Use of machines and appliances

The Apprenticeships last for 12 months, and will enable you to develop through a structured training programme.

Throughout your Apprenticeship you will be supported by your Manager, so you will be given all the help and advice you need to succeed. Upon completion of the Holiday Inn Apprenticeship there may be a permanent position for you.

Requirements and prospects

Desired skills

  • Keen to develop your skills in the Hospitality sector
  • An enthusiasm to learn
  • A smart and tidy appearance
  • Ability to seek assistance when dealing with demanding customers
  • High standards of cleanliness and hygiene
  • A flexibility to work weekends, evenings and holidays

Personal qualities

  • We are looking for a people focused, team player, curious and proactive Apprentice Hospitality team leader
  • With your natural social skills, dedication and your passion to achieve the best, you will be part of a strong, fun and vibrant team
  • If you are people focused, a team player, proactive, curious and committed to deliver outstanding performance, we would like to hear from you

Desired qualifications

  • GCSEs grade 4/C or above in maths and English (or equivalent qualifications)

Future prospects

  • With hard work and determination there will be a great chance you have will a permanent position at the end of the apprenticeship

Things to consider

All applicants should consider the location of the job and look into whether it is within suitable travelling distance to them

Consider transport if shifts finish late in the evening

We offer our employees:

  • Competitive Salary package
  • Great annual leave entitlement
  • A chance to work in the UKs leading Hospitality brands
  • Excellent Career development opportunities

As a result of the variety of guests and the events we hold, you will have a great opportunity to expand your skill set within a supporting environment.

About the employer

Holiday Inn hotel is set in a picturesque setting situated in Warmsworth within easy reach of the A1 and on the outskirts of Doncaster. The Warmsworth Hall in the garden is an impressive setting for Doncaster weddings and conferences, with easy road access and free parking. The 13 meeting rooms in the manor and modern main building can host up to 300 guests, with flexible catering options.

Employer

MAYFIELD HOSPITALITY LIMITED

Address

High Road

Doncaster

DN4 9UX

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Training

Training provider

DN COLLEGES GROUP

Applications for this apprenticeship are being processed by Doncaster College

Contact

Tracey Butterfield tracey.butterfield@don.ac.uk

Hospitality Team Member Level 2 including functional skills in Maths and English if required

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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Deadline: 21-06-2024

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