Apprentice Administrator

☞ Hornsby

View: 103

Update day: 28-05-2024

Location: Scunthorpe Yorkshire and the Humber

Category: Administrative / Clerical / Assistant

Industry:

Job type: Apprenticeship

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Job content

To support the wider business with all administrative tasks, and to further support prospective tenants and home buyers of properties, as well as sellers & landlords. You will work towards a Level 3 Business Administration apprenticeship standard.


Closing date: 25 Sep 2021

Apprenticeship summary

  • Weekly wage

    £187.50 - £243.75

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    26 Sep 2021

  • Date posted

    today

  • Distance

    145 miles

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001764180

  • Positions

    1 available

Day to day duties will include, but are not limited to:

  • Being the first point of contact for customers visiting the premises, being professional at all times
  • Answering the phone, dealing with general enquiries regarding properties in a timely fashion
  • Responding to email enquiries, or passing over to the necessary department to follow up
  • Checking tenant applications for both residential and commercial properties, advising the prospective tenant of any additional information that is required, or mistakes within the application
  • Processing tenant applications, ensuring that the necessary checks have been carried out
  • Following up with tenants, landlords sellers and buyers, and providing progress updates
  • Taking deposit payments
  • Arranging maintenance for properties and liaising with tradespeople
  • Assisting colleagues with any associated administrative tasks as and when required
  • Representing the business and delivering excellent customer service at all times
  • Using IT systems to record customer details, and legal documents

The employer requires candidates to have a full UK driving licence, and have access to a vehicle, as they will be required to attend appointments in the future.

Requirements and prospects

Desired skills

  • Good IT skills
  • Driving licence & own car (due to travelling within the role)
  • Friendly, with excellent customer service skills
  • Previous work experience in an office environment desired, but not essential

Personal qualities

  • Observant
  • Professional attitude
  • Excellent attention to detail
  • Able to work as part of a team, and on own initiative
  • Willing to work towards the Level 3 Business Administration Apprenticeship qualification

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

College / university qualification (or equivalent).

Clean driving licence (due to travelling within the role).

Future prospects

The role is expected to develop, and in the future could also involve supporting with rentals of residential and commercial properties by:

  • Attending viewings of residential & commercial properties with prospective tenants
  • Assessing properties at the end of the tenancy, assessing for damage etc.
  • Taking meter readings at properties
  • Attending properties to allow entry for tradespeople etc.
  • Any other associated tasks which may be based on site, at the property location

Things to consider

The employer requires candidates to have a full UK driving licence, and have access to a vehicle, as they will be required to attend appointments in the future.

About the employer

Hornsby’s is work in progress, 60 years of considerable experience and knowledge is good to have in our portfolio. I feel excited motivated and energised by the opportunities of the future. Hornsby’s has been a property journey of change commitment hard work tough challenges and considerable success through achievement. We are here in a position of strength today.

The Dedication, enthusiasm, and professionalism of the Hornsby team now and throughout the past thirty years has brought us to where we are. The most important part of any estate agency is the office team. They are there to guide you through your property move, available face to face to discuss your concerns, pick up the phone, send and receive the emails. They are absolutely centre stage and the substance of any good customer focussed estate agency.

Property transactions can be complex and problematic, when that happens you need the face to face experience of a professional local agency where the service you receive will be personal to your property and situation. You will be working closely with an actual person.

Employer

Hornsby

Address

56

Oswald Road

Scunthorpe

DN15 7PQ

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Training

Training provider

WOODSPEEN TRAINING LIMITED

Applications for this apprenticeship are being processed by Woodspeen Training

Contact

Andrea Swales 07538292373 andrea.swales@woodspeentraining.co.uk

Level 3 Business Administration Apprenticeship Standard

Apprenticeship standard

Business administrator

Level 3 (A level)

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Deadline: 12-07-2024

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