Application Engineer

Job content

The UVISON Technologies team are looking for an enthusiastic, experienced and customer-orientated Applications Engineer to support our Sales Team and customers with GC- and LC-based applications.

About UVISON Technologies Ltd

UVISON Technologies was founded in 1996 by Dan Driscoll and has built its success on the commitment to "Service with Integrity". That commitment remains in place today and, whilst many businesses have struggled to maintain customer service as they’ve grown, UVISON’s growth has come because of that continued commitment to our customers.

Our solutions portfolio is made up of equipment from both leading industry brands and innovative new brands who’re revolutionising workflows and capabilities in laboratories across our key industries.

We support customers in all industries, with a key focus on the pharma, food & flavours and petrochemical industries. Most of our install base is within the UK & Ireland, although we also operate across the Nordics and Western Europe for some product lines.

Key Responsibilities

• Day-to-day management of the demo and applications laboratories at our Sevenoaks-based headquarters, including ordering consumables & maintaining in-house equipment.

• Identifying new application opportunities & development of applications for our innovative product portfolio (such as the Waters Radian ASAP mass spectrometer, the VUV Analytics LUMA GC detector & the accroma SamplePrep robot, coupled to an Agilent or Waters HPLC system).

• Developing applications to solve customer challenges and generating proof statements to demonstrate the proposed solution.

• Taking ownership of hardware & software demonstrations for customers.

• Providing technical & consultative expertise to ensure we’re always offering the right solution for our valued customers.

• Supporting engineers with installation of bespoke solutions at customer sites, including customer training & method implementation

• Customer application support by phone, email, remote portals and, where necessary, in person.

• Delivering customer training.

• Presenting applications work to customers during the sales process, at domestic & international conferences and, on occasion, to regulatory bodies.

• Completing data reports accurately & in a timely manner.

Requirements, Skills & Qualifications

• A Degree in a Scientific discipline is essential.

• Methodical & independent troubleshooting skills.

• Excellent communication, both written and verbal.

•Commercial awareness and the ability to identify and address customer pain points.

• Experience developing applications & methods for GC and LC is essential.

•Experience developing applications & methods for solid sample preparation is advantageous.

• This role is predominantly office-based, in our Sevenoaks HQ, but will require travel up to 25-30% of the time. Travel includes domestic and throughout Europe, and both are usually at the discretion of for the successful candidate to schedule. Normal notice periods for travel are 2-3 weeks although occasional last-minute travel may be required.

• Experience with GLP & other industry-relevant guidelines & regulations would be advantageous.

• A full UK driving licence is essential.

What do we offer?

UVISON is a small, but growing, business with a real sense of family & community within the team. Unlike larger organisations, we are always keen to use our collective experience to enhance our processes to continue delivering "Service with Integrity" to our customers. Your role at UVISON can, to a large extent, be what you make of it. As a result, we offer competitive packages that reflect our desire to get the very best people to join our team!