Aftercare Officer

☞ L&Q

View: 104

Update day: 28-05-2024

Location: London

Category: Energy Part-time

Industry:

Job type: Part-time

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Job content

Contract Type:Fixed Term Contract 7 Months

Persona: Agile
Reporting office: Stratford, E15

Interviews will be held on: TBC
Salary: Competative
Closing date for completed applications: 5th August 2022


RP

Passionate about customer care? Prepared to go the extra mile to ensure our customers get a great service? If so you could be the person we are looking for.

Our Aftercare team is looking for someone who is confident and loves interaction with customers, builders and consultants. You must enjoy problem solving and have a determination to achieve positive outcomes for our customers in strict timeframes.

The role will involve being the point of contact for our customers when reporting repairs in their new homes and having a positive input into new schemes that L&Q is developing.

It is essential that you possess excellent telephone skills, organisational and IT skills, together with the ability to work as part of a team.

If you have a positive mind set, want to be involved in an exciting team that rise to challenges and want to make a real difference……we want to hear from you.

Essential skills:

  • Highly motivated, pro-active, flexible and outcomes focused
  • Committed to excellent customer service
  • Excellent communicator with audiences at all levels
  • Effective time management
  • Energy and drive to achieve objectives
  • Strong IT experience especially in Excel
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Deadline: 12-07-2024

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