Advertising-Operations Executive

Mindshare is global media agency designed to make media exciting, fun and life changing. For the last 20 years our values of Speed, Teamwork and Provocation have guided our 10,000 people who work with some of the world’s best brands and companies. Located in 116 offices across 86 countries, we are the largest media agency in GroupM, WPP’s media investment management arm, which is the #1 media holding group globally. Mindshare Worldwide is the headquarters for Mindshare based in London. We are a team of 400+ people, co-ordinating media campaigns for our global clients.

WhatWeCanOfferYou

At Mindshare Worldwide, we offer a competitive salary package, with 25 days holiday increasing with service to a maximum of 30 days, with the option to buy an extra 5 days per year. We also have an enhanced pension scheme, Bupa healthcare, a monthly wellbeing fund and early finishes on a Friday during summer. These are just some of the great benefits we offer.

Based three minutes from Tottenham Court Road tube station, our office has a rooftop with views of London – a great space to hang out with colleagues and friends!

We also offer an extensive training programme to help guide your career development whilst you’re with us. There’s a wide range of options to suit everyone at all levels of your career.

Our Values & Behaviours

Our attitude is reflected in our core values of Speed, Teamwork and Provocation, which drive our people and our business.

We want Mindshare Worldwide to be a place where everyone feels that they belong, everyone can be themselves and everyone has the same opportunities to develop their careers. Over the last 12 months we have made important steps in progressing on our journey to a truly inclusive organisation. We have launched The Collective and have seen the birth of a range of Employee Resource Groups who have shown some amazing and inspiring work.

Our Commitment

Mindshare Worldwide commit toprovidingassistancefor candidates who have successfully secured an interview and may require reasonable adjustments.Wewill work with the interviewee to establish what additional support is required and where possible, ensure reasonable adjustments are implemented to support a successful interview.

The Role

The Ideal Candidate

Essential Criteria

• Ability to thrive and work independently in an incredibly fast-paced, dynamic environment
• Excellent troubleshooting skills; ability to quickly and creatively solve issues (both technical and operational)
• Ability to communicate technical information clearly and effectively to non-technical individuals
• Must be prepared to deliver high-quality results in a fast-paced, deadline-driven environment
• Strong proficiency with the Microsoft Office suite, especially Excel

Desirable Criteria

• Knowledge and experience of advertising technology platforms such as Google Campaign Manager, Sizmek, Flashtalking, Facebook Advertising, YouTube Advertising, Twitter Advertising are preferable but not essential. (Training will be provided to the right candidate)
• Knowledge of the fundamentals of how Adserving works and the Ad-Operation team’s role within a digital advertising agency is desirable.
• Certifications with platforms such as “Google Campaign Manager, Google AdWords/Analytics” beneficial, but the candidate will attain these is their application is successful.

Responsibilities

• Accountable for executing operational efforts relating to the traffic management of digital advertising campaigns.
• Producing and managing key documents such as Campaign Project Status sheets, Campaign Master Docs, and Trafficking Sheets.
• Manage creative delivery and implement campaign schedules and assets.
• Verify technical specifications, QA, service and troubleshoot complex advertising creative.
• Ensuring campaign ad-serving is set-up correctly and liaising directly with our global ad-servers (DoubleClick & Sizmek).
• Monitor campaigns to ensure delivery and identify, highlight and resolve any issues.
• Pulling and compiling report data using analytical tools and liaising directly with client teams.
• Supply client teams with delivery reports when required and alert them on campaign performance (identifying discrepancies such as over/under delivery).
• Provide continued communication and active support to the team in all issues related to the delivery and performance of campaigns.
• Troubleshoot and provide advice on problems such as tagging or reporting issues.
• Be proactive, engage with client teams & clients and build relationships wherever possible
• Assist Senior Ad-Operations Manager with any projects or process changes for the wider team.
• Understand and articulate to Mindshare standards for data entry and reporting across ad platforms.
• Assist the client and specialist teams in maintaining SLAs.
• Ensure processes pass a rigid QA and acceptance process before being rolled out into the wider business.
• Deliver all work to required deadlines and to a standard that exceeds expectations