Administrator - Training & Examinations

Job content

Administrator Training and Examination Services

Location: Middlesbrough

Contract: Fixed term – 6 Months

Hours: Full time

Salary: Competitive rate

Description of role:

As part of the busy Middlesbrough training support team, you will provide administrative services to the Training & Examination Services Group. The role reports into the Office Manager and main duties will include:

• Providing administrative support for training programmes, prioritising incoming work to meet internal and external customer requirements and working to deadlines.
• Dealing with enquiries via email or telephone regarding training courses, examinations and other general enquiries. .
• Utilising Achiever, TWI’s corporate database to process training & exam bookings and exam results
• Other ad hoc administrative tasks as required.
• Maintaining commercial confidentiality.

The Training & Examination Services support team work closely together, therefore you will need to be team orientated and have the ability to communicate at a number of different levels. You will have an excellent telephone manner, the ability to demonstrate an organised approach to meet multiple deadlines and to prioritise tasks using creativity to resolve problems. You will demonstrate sharp attention to detail, willingness to challenge and develop yourself and an awareness of the importance of excellent customer service as you will be dealing with customers both in the UK and overseas.

About us:

TWI Ltd is the world leader in training for welding and NDT inspection personnel, working in over 60 countries, providing internationally recognised certification to individuals, industrial organisations and Governments.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Closing Date: 28 March 2022

Reference number: 208/21

For further details, please click on the Job Description below:

https://www.twi-global.com/pdfs/careers/208-21-JD-Examination-Administrator.pdf

To apply, please copy and paste the link below into your web browser:

https://twi.ciphr-irecruit.com/applicants/vacancy/388/Administrator---Training--Examinations?&from=recruiter&m=3

TWI Culture

As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.

We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.

The diversity of our staff and students makes a positive and important contribution to our continuing success.

TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.

TWI Values:

Teamwork

Building effective working relationships, we accomplish more together

Innovation and Expertise

Championing new ideas and sharing knowledge with each other

Taking responsibility

Achieving our objectives and personal development

Customer focus

Building trusting relationships with our customers

Adaptability

Accepting and engaging positively with change

Inclusion

​Valuing the contribution from every individual, creating value for our customers​

Job Types: Full-time, Fixed term
Contract length: 6 months

Schedule:

• 8 hour shift

Application deadline: 28/03/2022
Reference ID: 208/21