Administrator

☞ Masson Appointments Ltd (agency on behalf of emplo...

View: 104

Update day: 11-06-2024

Location: Crawley South East

Category: Finance / Bank / Stock

Industry:

Job type: Full-time, Permanent

Salary: £18,000 a year

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Job content

Hours of work are 9am-5pm Monday to Friday.

This is an amazing opportunity to join a leading local employer, who really look after their people. There are superb company benefits included for candidates who take up this 12 month fixed term contract, including pension, subsidised travel, staff restaurant, study support, massages, discounts on entertainment/groceries, taxi into town, season ticket loan and much more.

You will be working in a team dealing with customer records maintenance. You will take personal ownership of customer admin enquiries, building a close rapport with customers both over email and the phone whilst ensuring service levels are met.

Duties will include:

  • Administering and updating all customer records.
  • Registering and recording complaints, errors, breaches and customer comments in accordance with company procedures.
  • Providing high levels of customer service to individuals, employers and financial advisers.
  • Acquiring information as necessary, liaising with other external parties as appropriate.
  • Keeping systems updated with current information and customer records.

Qualifications and Experience Required:

  • You will be educated to GCSE standard (or equivalent)
  • Previous experience of working within a customer services administration environment or similar
  • You will have good working knowledge of MS Excel and Word
  • Able to communicate information confidently and clearly
  • Excellent attention to detail – a real eye for the fine details

This position would be ideal for candidates with good administration experience and it is crucial that you have excellent attention to detail.

Application deadline: 30/06/2021

Job Types: Full-time, Permanent

Salary: £18,000.00 per year

Benefits:

  • Company pension
  • Discounted or free food
  • Free or subsidised travel
  • Gym membership
  • Life insurance
  • Private dental insurance
  • Private medical insurance
  • Store discounts
  • Wellness programmes

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No weekends

Application question(s):

  • Are you able to work in Crawley on a daily basis?

Experience:

  • administration: 1 year (preferred)

Work remotely:

  • No
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Deadline: 26-07-2024

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