Administrator

Job description

Salary up to £18,600 & Benefits

Full-Time: Monday to Friday 8:30 till 5 pm.

Location: Percepta UK, Daventry NN11 8NT (Currently working from home due to COVID situation)

At Percepta, we are all about loyalty. We want to help people build stronger, long-term relationships with our client’s brands. To do that, we also need passionate people in our business who are committed to delivering our ultimate aim - Creating customer loyalty.

The administrator role is integral in the administration of all the daily tasks and aspects of the Customer Relationship Centre. The Daventry Operations Administrators’ duties range from the processing of shift-swap, sickness recording and holiday requests, to the generation, distribution and updating of standard reports. They are also responsible for supporting the Customer Relationship Centre team via the generation of ad-hoc reporting and completion of Administration tasks.

Your interaction will be accomplished through a combination of inbound/outbound phone, emails and chat sessions.

• Skills required:

  • Proficient user of MS Desktop applications and MS operating systems; Office suite (Word, Excel, Access, PowerPoint, Outlook). Specialist reporting system knowledge would be desirable
  • Good interpersonal skills and problem-solving abilities
  • Excellent written and verbal communication skills
  • Excellent organization and time management skills
  • Diligence, attention to detail and reliability are essential

If this sounds of interest and you are keen to develop your career within a growing company, then apply today!

Expect more than a job

Our values are the heartbeat of our organization and we live, breathe and play by them every day. Join our team and experience the satisfaction of being part of a unique culture. As a Percepta team member, you can expect

• Culture of Service - to be treated like you are the customer from day one
• Teamwork - belonging to a supportive family team environment that encourages growth, fosters trust and open communication and acknowledges value in your contributions
• Respect - a team that is accountable, dependable and gives you their full attention
• Proactive - to surround yourself with solution-oriented people who strive to improve themselves, others and the organization
• Career growth and lots of learning opportunities for aspiring minds
• Diversity - be a part of our growing diverse and community-minded organization that is all about having fun!
• Competitive compensation - we take care of family, which is why we offer more than just competitive wages and great benefits. Our programs offer incentives and promote physical, mental, and financial wellness.