Administrator

☞ RISING SUN DOMESTIC VIOLENCE & ABUSE SERVICE LTD

View: 102

Update day: 01-06-2024

Location: Canterbury South East

Category: Administrative / Clerical / Assistant Executive management

Industry: Non-profit Organizations Individual Family Services

Position: Associate

Job type: Full-time

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Job content

As a Rising Sun Administrator you will be a key member of our Core Team working alongside admin, fundraising, finance and HR team members. The Core Team provides essential services to our front line delivery teams and is a valued part of the Rising Sun.

You will be involved in a range of tasks that contribute to the smooth running of the organisation, including, processing incoming referrals and answering our main office phoneline, dealing with referral queries as well as supporting survivors to access support. We are looking for an organised, flexible and proactive individual who enjoys learning and is confident at following processes and using MS Word and Excel.

As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.

MAIN DUTIES AND RESPONSIBILITIES

Admin Tasks

  • Process incoming referrals to our services
  • Liaise with referrers as required and respond to queries efficiently
  • Answer the office phone line, open mail and respond to general enquiries
  • Input information to spreadsheets and our case management system
  • Coordinate participants and materials for training sessions
  • Provide support for meetings, interviews, training and events as needed
  • Develop our administrative processes to improve effectiveness
  • Work with and provide support to the wider team as required

General

  • Uphold the core values of the Rising Sun and work towards our vision.
  • Work professionally and to a high standard
  • Demonstrate a personal commitment to continued professional development
  • Protect the safety and security of the Rising Sun service users, team, volunteers and buildings, and the confidentiality of records and other information
  • Uphold the rights of women, children and young people who have experienced domestic abuse
  • Ensure the effective implementation of all Rising Sun’s policies and procedures, including Safeguarding Children and Safeguarding Adults
  • Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
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Deadline: 16-07-2024

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