Administrative Team Manager

☞ Futures Recruitment

View: 108

Update day: 11-06-2024

Location: Chichester South East

Category: Planning / Projects IT - Software

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

Futures Recruitment Services are delighted to be working with a local client based in Chichester, to find an Administration Team Manager.The position is based in a busy working environment with consistent high use of IT equipment and software. Capita Local Government are currently looking for someone to lead and manage a specific customer-focused administrative service, in line with service level agreements and all performance indicators, and to act as the first point of contact for a diverse client base, ensuring effective service delivery and early resolution to any issues.Roles And Responsibilities Of Administration Team Manager
  • Continually review working arrangements, systems and procedures, to improve service delivery and identify efficiencies. Reviewing and updating service level agreements, in consultation with team and client on an annual basis.
  • Build and develop effective working relationships with clients, third parties
  • To be responsible for effective communication by providing in-depth specialist advice and information to employees/clients/customers via e-mail, telephone, written and face-to-face. The communication may be of contentious information/situations.
  • Recruit, plan and manage the deployment of resources within the team in order to maintain a skilled and effective workforce to meet contractual obligations and achieve service levels by ensuring the team deliver to set targets.
  • Provide performance management data to the Business Services Managers/Safeguarding
  • Administration Team Manager to facilitate monthly reporting framework is adhered to and uses this information effectively to manage the performance of the team to maintain and improve the standard of service delivered to customers.
To be considered for this exciting admin role, you should be able to display these key skills:
  • Demonstrable evidence of managing a large team in providing a successful service to a range of clients.
  • Good at organising day-to-day workload in order to follow/meet a given brief.
  • Experience and confidence in dealing with people and the ability to establish credibility at all levels of the organisation.
  • Sound and accurate IT skills in order to produce reports, presentations and spreadsheets and monitor statistics.
  • Close attention to detail and ability to meet tight deadlines in order to deliver an efficient and effective service.
  • Ability to adapt to changing situations in a measured and flexible manner in order to adapt the service provided to suit any change in circumstance whether legislative, structural, partnership related etc.
  • Ability to gain the trust and respect of other professionals in order to be able to secure and develop partnership working.
  • Very good creative skills for either designing easily understandable communications or for dealing with people or developing specific policies and procedures
If you are interested in applying to this Administrative Team Manager position, please click Apply now below.
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Deadline: 26-07-2024

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