Administrative Apprentice

☞ THE COLLEGE ACADEMIES TRUST

View: 117

Update day: 07-05-2024

Location: Stoke-on-Trent West Midlands

Category: Administrative / Clerical / Assistant

Industry:

Job type: Apprenticeship

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Job content

Provide full administrative support as well as assisting in all daily clerical functions within the Academy. Act as first point of contact for visitors to the Academy and those making contact by telephone. The successful candidate will also gain a wide range of experience working on reception and dealing with enquiries.


Closing date: 01 Aug 2021

Apprenticeship summary

  • Annual wage

    £8,273.20

  • Working week

    Monday - Friday 37 hours

    Total hours per week: 37.00

  • Expected duration

    15 months

  • Possible start date

    09 Aug 2021

  • Date posted

    yesterday

  • Distance

    133.5 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001739045

  • Positions

    1 available

  • Act as first point of contact for visitors to the Academy and those making contact by telephone
  • Receive, sign for, sort and distribute post coming into the Academy
  • Ensure all telephone messages are recorded, including students’ absences and to pass messages to the appropriate person
  • Minute taking and the production of minutes
  • Operate and service (with toner, paper etc.) all machinery in Reprographics/ Administration areas and to contact engineers to keep all machinery in working order
  • Support the Exams & Qualifications Manager in all administrative tasks as required

Requirements and prospects

Desired skills

  • Highly organised and able to prioritise workloads
  • Ability to proof read Academy documents
  • Good communication skills, both oral and written
  • Good interpersonal and customer service skills
  • Ability to work using own initiative and within boundaries
  • Ability to work effectively with people across a wide range of levels and responsibilities
  • Good attention to detail, achieving accurate standards of work
  • Good team working skills
  • Tact and diplomacy
  • A good knowledge of SIMS, or willingness to learn
  • Maintains confidentiality

Personal qualities

  • A commitment to maintain high customer care standards
  • A willingness to undertake appropriate training
  • Awareness and sensitivity with regard to equal opportunities and race equality

Desired qualifications

GCSE grades A*-C including maths and English (or equivalent).

Future prospects

Completion of the apprenticeship could lead to a permanent position for the right person.

About the employer

The Alpha Academies Trust has been established to create a network of schools in North Staffordshire that provide excellent academic tuition and outstanding vocational experience for young people. Our focus is on inspiring students to achieve, providing them with skills for the modern workplace, and, working closely with employers, to create innovative learning partnerships.

Employer

THE COLLEGE ACADEMIES TRUST

http://www.academiestrust.co.uk/

Address

Discovery Drive

Stoke-On-Trent

ST2 0GA

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Training

Training provider

Newcastle-under-Lyme College & Stafford College

Applications for this apprenticeship are being processed by Newcastle-under-Lyme College & Stafford College

Contact

01782 254287 apprenticeships@nscg.ac.uk

  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Level 1 Functional Skills in maths & English (where appropriate)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 21-06-2024

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