Admin Assistant

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Job Title: Administrative Assistant for EE Franchise

Role Overview: As the Administrative Assistant for an EE franchise, you will serve as the backbone of administrative support, handling a diverse range of tasks essential for the smooth operation of the franchise. This multifaceted role encompasses daily administrative responsibilities, managing maintenance tasks in store locations, facilitating new starter setups, organizing monthly meetings, potential travel to various store locations, and many other administrative duties as needed.

Key Responsibilities:

• Daily Administrative Roles:
• Managing incoming communications, including calls, emails, and mail.
• Organizing and maintaining office files, records, and databases.
• Coordinating schedules, appointments, and meetings for franchise staff.
• Assisting with data entry, report generation, and document preparation.
• Maintenance and Store Operations:
• Coordinating maintenance tasks and repairs within store locations.
• Liaising with contractors and service providers to ensure timely completion of work.
• Conducting regular inspections to identify maintenance needs and safety concerns.
• Managing work orders, tracking maintenance expenses, and ensuring compliance with regulations.
• New Starter Set Up:
• Facilitating the onboarding process for new employees.
• Preparing and organizing necessary paperwork, contracts, and documents.
• Setting up new starter accounts, access to systems, and equipment.
• Providing initial training and orientation on administrative procedures and company policies.
• Monthly Meetings:
• Scheduling and coordinating monthly meetings for franchise management and staff.
• Assisting in the preparation of meeting agendas, presentations, and reports.
• Recording meeting minutes and distributing action items as needed.
• Following up on action items and deadlines to ensure timely completion.
• Travel to Different Store Locations:
• Traveling to various store locations within the franchise network.
• Providing on-site administrative support during store visits.
• Liaising with store managers to address operational needs and concerns.
• Assisting with promotional activities and store events when required.
• Additional Administrative Duties:
• Handling employee inquiries and providing administrative support to staff.
• Assisting with expense tracking, and budget management.
• Coordinating special projects and events as assigned by franchise management.
• Maintaining confidentiality and handling sensitive information with discretion.

Qualifications and Skills:

• Previous experience in an administrative role, preferably within a retail or franchise environment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite and other relevant software applications.
• Attention to detail and a proactive approach to problem-solving.
• Flexibility to travel and work outside regular office hours as needed.
• Customer-focused mindset with a commitment to providing exceptional service.
• Ability to adapt to changing priorities and work effectively in a fast-paced environment.

Benefits:

• Competitive salary with opportunities for advancement within the franchise.
• Comprehensive training and support to excel in the role.
• Travel allowances and expense reimbursements for business-related trips.
• Contribution to the success of a leading brand in the telecommunications industry.
• Dynamic and collaborative work environment within a reputable franchise network.

Joining our team as an Administrative Assistant for the EE franchise offers an exciting opportunity to play a crucial role in supporting franchise operations, managing administrative tasks, and contributing to the overall success and growth of the franchise

Job Type: Full-time

Pay: £25,000.00 per year

Benefits:

• Company pension
• On-site parking
• Work from home

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person