Account Manager

☞ Csm

View: 108

Update day: 11-06-2024

Location: Orpington South East

Category: Sales

Industry: Marketing Advertising Online Media Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

CSM exists to create impact by challenging convention. We do this because it produces work for our clients that is more meaningful, memorable and measurable.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

What You Will Be Doing

The role sits within our Brand Experience Division at CSM Live, working on some established clients whom we have delivered multiple successful brand experience campaigns for. You will account manage the planning of brand experiences and events, including multiple activation concepts across sports fanzones, festivals and exhibitions.

As a key member of the team, you will be involved in the project planning from start to finish. From strategy, client presentations, budgeting, feasibility and event management, always striving to create best in class brand experiences

Specifics
  • Development and management of own relationship with the client, and day-to-day client management
  • Maintaining good communication and reporting, externally with the client and internally within CSM Live and the wider group
  • Understanding and developing client’s project briefs and contribute thinking to shape strategic and creative platforms
  • Steer in brainstorms, be creative and shape ideas, calling on your industry knowledge
  • Deliver well written presentations in both content and narrative
  • Project Management, ensuring the project systems and procedures are setup and structured correctly
  • Plan and deliver projects, oversee on site activations, create and manage budgets and handle project administration
  • Day to day financial control of client budgets – including pricing, profit, budget approvals and payments
  • Coordinate and manage staffing partners, production suppliers and any other third parties engaged for the delivery of projects
  • Development and management of project timelines and maintaining project reports, job sheets and schedules
  • KPI setting and campaign evaluation to include KPIs, key learnings and robust case studies
  • Development of additional business opportunities within client accounts and new brands
  • Lead by example: set standards and ensure best practice and high quality of work
Internal Communications
  • Build strong relationships and foster good team spirit internally and amongst client teams
  • Draw upon experience from across CSM Live where relevant, to optimise quality of work provided on the projects
Financial Accountability
  • Identify incremental business opportunities
  • Proactively seek ways to grow the accounts by becoming an ambassador of CSM Live services so they are front of mind when opportunities present themselves
The Skills And Experience You Need

Experiential / Live events experience knowledge, both planning and on site

Excellent Account Management skills

Excellent planning and project management skills

Ability to influence decision making processes, both within the Agency and the client organisation

Ability to multi-task; you will be working across a number of activations with tight deadlines

Ability to think on your feet and take appropriate actions to resolve any unforeseen issues as they arise

Ability to enthuse and motivate others

Negotiation skills

Ability to analyse project performance and provide confident structured feedback

Financial and budget management

Presentation skills (both writing and delivery), internally and to clients / suppliers including use of Microsoft PowerPoint

Excellent communication skills – verbal and written – and attention to detail

Creative thinking - the ability to come up with forward thinking experiential ideas

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
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Deadline: 26-07-2024

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