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Rochester | On premise | £30,000 to £35,000 DoE
Permanent | Full-time | 590902

Are you experienced in Account Management or Sales within the IT industry?

Ready to take the next step in your career?

Looking for a role with a dynamic and supportive team?

Interested in a job that blends office presence with the flexibility of occasional remote work?

If you have 3-4 years of experience as an Account Manager or in a similar client-facing role within the IT sector, we want you!

This Tech Solutions Provider specialising in delivering exceptional IT Solutions to a diverse portfolio of clients mainly in the SME and non-profit arena, is searching for a skilled communicator, adept at presentations, and with a positive attitude. This role is perfect for someone who is self-motivated and thrives in an independent work environment. You will be joining a close-knit team environment, where staff members with over 10 years of service have become essential components of this family-like atmosphere. They value camaraderie, communication, and teamwork, which is why they encourage an office presence.

We value candidates with:

  • Strong communication skills
  • Exceptional presentation abilities
  • A positive, go-getter attitude
  • Self-motivation and capability for independent work, with weekly office visits
  • Must have a Full Driving licence

Role Insight:

As an Account Manager at Tech Solutions Provider, you will:

  • Be the primary contact for a portfolio of SME and non-profit clients.
  • Deep understanding of their services and clients’ businesses to develop trust and rapport.
  • Focus on increasing client satisfaction, loyalty, and retention.
  • Actively seek new business opportunities, managing sales cycles from initiation to deal closure.
  • Work with our team to meet and exceed business revenue targets.

Responsibilities:

  • Manage and upsell to a portfolio of existing clients.
  • Regularly conduct client update calls/meetings.
  • Document client interactions using our CRM system.
  • Proactively address and resolve client issues.
  • Collaborate with the team for lead generation and revenue growth.
  • Share insights and knowledge with other Account Managers.
  • Understand market dynamics, client needs, and competitive landscapes.
  • Contribute client feedback for product development.

Benefits:

  • Competitive Salary & Package
  • Engaging and enjoyable work environment
  • Generous holiday allowance plus bank holidays
  • Pension scheme
  • Daily free meals and snacks, with regular team outings
  • Opportunities for professional growth and development
  • Access to LinkedIn Learning and other training resources
  • Employee benefits program
  • Free on-site parking

Join Tech Solutions Provider as an Account Manager and become part of a forward-thinking team committed to delivering exceptional IT services. Apply today to embark on a rewarding career path in a vibrant and supportive environment!


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Deadline: 23-06-2024

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