3rd Line Support Engineer

☞ Lea Recruitment Consultancy Ltd

View: 102

Update day: 21-05-2024

Location: Rotherham Yorkshire and the Humber

Category: IT - Software

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

Job 3rd Line Support EngineerSalary £30,350Employment Full time, permanentLocation RotherhamVerus Recruitment Partners has the pleasure of supporting a local Education provider in a great opportunity with lots of opportunities to grow, be challenged, and work alongside an infrastructure team.We are looking for someone who has a keen eye for detail and the ability to think logically and diagnose complex issues.The role: * Supporting the 1st and 2nd Line teams to provide a high-quality service to all customers.* Resolving service requests in a timely manner.* Monitoring, maintaining, and developing the company’s infrastructure and information systems.About you:* Excellent communication and customer service skills* Willing to undertake any training connected with the post* Well-organised, self-motivated and a proactive team player* Time management and superb organisational skills* Problem-solving skills, diplomacy, and a flexible approachTechnical Knowledge:* LAN & WAN TCP/IP networking, VLANs, DNS and DHCP* Active Directory* Wireless networking* Backup and recovery of hardware and software* Security infrastructure including firewalls, web, and email filtering.* Windows service 2008,2012 and 2016 and Windows 7/8/10* Server virtualisation platforms, such as VMware and Hyper-V* Industry-standard server, networking, and SAN hardwareEssential:* Level 2 qualification in Literacy and numeracy* IT-related qualification - MCSA/MCSE/CCNAWhat’s in it for you? * Pension* 25 days of annual leave* Access to gyms, restaurants, and salons* Health and Well-being service* On-site parking* Career development and funded training
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Deadline: 05-07-2024

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