2nd Line Support Engineer

☞ Hays

View: 103

Update day: 01-06-2024

Location: Wigston Magna East Midlands

Category: IT - Software

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Are you on the lookout for a new role? I’ve got an opportunity that could be of interest to you.

Job ref: 4300522 2nd Line Engineer Contractor
  • 6 month contract
  • Hybrid working in Wigston, Leicestershire
  • £180-200 Day rate (DOE) outside scope of IR35
Who you will be working for

A public sector government body based in Leicestershire

What you will be doing

Supporting daily technical and user requirements of the council whilst also being responsible for maintenance and best practise of the greater network.

Providing technical support to the staff of the Council (from both a 1st and some 2nd line level of expertise) within agreed Service level agreements.

Essentials

Previous experience, 1st line or higher support background within an organisation or business.

Knowledge of helpdesk and ticketing systems.

Moderate to strong knowledge of networking and infrastructure.

Strong knowledge of computer hardware both in peripherals and inner system components.

Strong knowledge of Windows OS within the business space. (Win 7/10)

Light to moderate knowledge of Servers and Server OS.

Active directory exposure.

Exposure to VMware / Virtualization

Moderate to strong knowledge of the Microsoft office suite and 365 products.

Light to moderate knowledge of IP telecoms and phone systems.

Exposure and understanding of Microsoft Autopilot, Intune in line with other services.

Sponsorship

This role is open to candidates with Right To Work in the UK. Unfortunately, if you require sponsorship, or are sponsored through an Umbrella company or are based outside the UK, I am unable to consider your application.

Choosing your next role takes careful consideration. I’m here to help you take your career forward, so if you’d like to know more about this role, or just want a confidential catch-up about what you’re looking for, feel free to reach out on the details below.

#4300522
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Deadline: 16-07-2024

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