1st Line Support Analyst

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View: 104

Update day: 04-06-2024

Location: Devizes South West

Category: IT - Software

Industry: Human Resources Services

Position: Entry level

Job type: Full-time

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Job content

– Northwich Adria Solutions Ltd has an exciting opportunity for a 1st Line Support Analyst to join a growing company based in Northwich. As a

1st Line Support Analyst, you will work with the various departments to support the business IT Infrastructure and software systems, which involves project work, day-to-day maintenance, and queries/requests from the company. The duties of 1st Line Support Analyst will include but not be limited to: Management of mixed-platform desktop estate (Mac, Windows, Linux) Monitor system health to ensure efficient running of business IT facilities to maintain business continuity and to ensure appropriate disaster recovery plan is in place and up to date. Day-to-day maintenance of systems including backups (using Veeam technology), antivirus, updates, etc. Liaise with organisation members across the board to further develop company IT strategy to include the company’s security and backup policies for internal infrastructure The ideal candidate will have: Strong knowledge of Windows and Mac operating systems Strong knowledge of Desktop Hardware and internal components Experience in an IT Service Desk tool(s) Some knowledge of Cloud technologies. I.E. AWS, Microsoft Azure 1st Line Support Analyst – Northwich

This is a great opportunity to join a growing company that has big ambitions for the future. You will play a vital role in their success; therefore, you will be rewarded with a generous benefits package: Company pension Free on-site parking Recently refurbished offices in a great location 1st Line Support Analyst – Northwich
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Deadline: 19-07-2024

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